
Ba Servicenow Supervisor
1 week ago
Level - Supervisor
Role - Support Lead
Essential Duties and Responsibilities:
- Managing and supervising support staff
- Maintaining records and writing reports
- Providing cross-vendor communication in a multi-vendor environment
- Stakeholder engagement, communication, and training
- Support customers across various time zones
- Working with cross-functional teams
- Providing on-call support
- Assessing problems
- Identifying and assessing technical solutions
- Troubleshooting and solving existing problems
- Managing enhancements using an Agile Framework.
- Monitoring SLA
- Act as escalation point
Basic Qualifications:
- Minimum 7 years of total IT experience
- Minimum 5 years of ServiceNow Support and Development experience
- BE/BTech degree in Computer Science, Information Systems or equivalent field
- ITIL Foundations v3 certified, v4 preferred - good to have
- ServiceNow Certifications - CSA - mandatory plus 1 mainline certification, CIS-MSP preferred - implementation specialist certification should be fine.
- Knowledge, Skills and Abilities:
- Experience with ServiceNow modules - ITSM, SPM, ITOM, ITAM, CMDB
- Experience with resolving issues within strict SLA timelines
- Ability to work in shifts or out of standard working hours
- Experience with standardizing and documenting support procedures and knowledge for client accounts
Professional Requirements:
- Strong written and oral communication skills including presentation skills
- Strong problem solving and troubleshooting skills
- Proven success in contributing to a team-oriented environment
- Proven ability to work creatively and analytically in a problem-solving environment.
-
BA Supervisor
2 weeks ago
Kolkata, Ludhiana, New Delhi, India Shahnaz Husain Group Full time ₹ 6,00,000 - ₹ 10,00,000 per yearWe are looking for BA Supervisor to drive sales, educate & groom Beauty Advisor's. BA Supervisor will be responsible to visit BA's outlet's, identifying anomalies for BA's attendance, sending daily sales report to HO and other BA related tasks. Required Candidate profileBA Supervisor having 5+ years of experience having good knowledge about Beauty care...
-
Ba Oracle Netsuite Supervisor
6 days ago
Sushant Lok, Delhi, Delhi, India RSM US LLP Full timeOracle NetSuite - NetSuite Supervisor Key Responsibilities: - Translate business requirements into well-architected solutions across all areas of NetSuite - Designing custom solutions according to client specifications, design documentation, and implementation plans - Coordination with onshore teams on completing project tasks and following project plans -...
-
Ba Oracle Netsuite Supervisor
1 week ago
Sushant Lok, Delhi, Delhi, India RSM US LLP Full timeOracle NetSuite - NetSuite Supervisor Key Responsibilities - Translate business requirements into well-architected solutions across all areas of NetSuite - Designing custom solutions according to client specifications, design documentation, and implementation plans - Coordination with onshore teams on completing project tasks and following project plans -...
-
ServiceNow Business Analyst
6 days ago
Delhi, Delhi, India TESTQ Technologies Limited Full timeAbout the Role :We are seeking a ServiceNow Business Analyst to act as the vital bridge between clients and delivery teams in large-scale ServiceNow programs.This role is critical in ensuring clarity of requirements, accurate documentation, and smooth collaboration between technical teams and stakeholders.The ideal candidate will have strong experience in...
-
ServiceNow Delivery Consultant
6 days ago
Delhi, Delhi, India beBeeDelivery Full time ₹ 15,00,000 - ₹ 30,00,000About the Opportunity :We are seeking a ServiceNow delivery consultant to act as the bridge between clients and technical teams in large-scale ServiceNow programs.This role is critical in ensuring clarity of requirements, accurate documentation, and smooth collaboration between technical teams and stakeholders.The ideal candidate will have strong experience...
-
Dds Ps Cpm Adaptive Supervisor
2 weeks ago
Sushant Lok, Delhi, Delhi, India RSM US LLP Full timeWe are offering a unique opportunity for a Sr. Associate with a background in accounting and/or financial planning and analysis (FP&A) to join our growing Technology Services Consulting Practice. - This position is a client-facing role focusing on Enterprise Performance Management (EPM) services and products. - This Consultant will execute multiple client...
-
Dds Ad Ba D365 Bc Supervisor
2 weeks ago
Sushant Lok, Delhi, Delhi, India RSM US LLP Full timeSummary: - As a Microsoft D365 BC Sr. Developer, you will be the technical expert on a project implementation team and develop technical specifications for implementation, configuration, customizations, and enhancements of Dynamics Business Central. Additionally, you will have technical oversight for development/delivery of large-scale project...
-
Delhi, Delhi, India beBeeOrderManagement Full time ₹ 10,00,000 - ₹ 15,00,000Job SummaryWe are seeking a skilled ServiceNow developer to join our team in creating innovative Order Management solutions.This role involves developing enhancements, implementing ServiceNow OM and CSM solutions, and collaborating with tech leads to design best-practice solutions. Strong hands-on experience in ServiceNow development (6+ years total, 3+...
-
AWC Software
2 weeks ago
Delhi, Delhi, India AWC Software Pvt. Ltd. Full time ₹ 9,00,000 - ₹ 12,00,000 per yearWe are seeking an experienced ServiceNow Business Analyst to join our team in Noida. The ideal candidate will have at least 5 years of experience working as a BA in ServiceNow implementations, with strong expertise in requirement gathering, process analysis, and stakeholder communication. Key Responsibilities :Collaborate with stakeholders to gather,...
-
Supervisor
2 weeks ago
New Delhi, India Triveni impex pvt ltd Full time**RELOCATED PERSON ARE WELCOMED** **ACCOMMODATION** **PROVIDE BY COMPANY** Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates - Organize workflow and ensure that employees understand their duties or delegated tasks - Monitor employee productivity and provide constructive...