Tele Caller Executive in Raipur

2 days ago

Raipur, India Rishabh Builder Full time

Telecaller Job Description
- _______
Job Title: Telecaller

**Roles and Responsibilities**

1. Answering calls and resolving queries about the product or company.
2. Noticing significant subtleties of every discussion.
3. Conveying verbal acknowledgements of offers to our Sales group for closing.
4. Advises present or prospective clients by answering incoming calls on a rotating basis, and operating telephone equipment, automatic dialling systems, and different telecommunications technologies.
5. Maintains operations by following policies and methodology and functional changes.
6. Keeps up quality service by adhering to organization guidelines.
7. Reaching potential or existing clients to advise them about an item or administration utilizing pre-defined scripts.
8. Responding to inquiries concerning things or the organization
9. Posing questions to comprehend client necessities and close sales
10. Considering the details of each offering and staying side by the side of updates to these contributions.
11. Acquiring and updating an individual's contact details.
12. Calling active or old customers to encourage the purchase of items.

**Requirements**:

- Proven experience as a telesales representative or other customer service role.
- High school diploma; Graduation will be added advantage.
- Excellent knowledge of the Hindi/English language
- Good knowledge of computer programs like (CRM software) and other telephone systems
- Proven track record of successfully meeting sales quota over the phone.
- Ability to switch communication styles

**Skills**
- Proficient in communication and interpersonal skills
- Research and record-keeping skills
- Verbal communication
- Outstanding negotiation skills to resolve issues and address complaints
- Data entry skills
- Closing skills
- Telephone skills

**Salary**: From ₹12,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Provident Fund

Ability to commute/relocate:

- D-13, 14, Near Bank of Baroda, Raipur - 492001, Chhattisgarh: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- tele sales: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

**Speak with the employer**

+91-XXXXXXXXXX

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