Hiring for Chat Process

3 days ago

Malad Mumbai Maharashtra, India Hemocean outsourcing Full time

Roles and Responsibilities:
Handle all customer queries and complaints raised on the social platforms like Facebook, Instagram, LinkedIn, Twitter and reviews on Play / Appstore etc.

Connect with the customers through Call / E-Mail / Social platforms to provide the best possible resolution.

Understand the customer grievances and provide appropriate resolution.
Liaising with different verticals to get the end resolution for the customer.

Solving/answering prospect and customer issues, complaints, questions/queries in close coordination with the other departments.

Take a customer-focused approach to handle complaints and escalations.

Strong follow-up required on all the assigned cases to provide resolution within the framed timelines.

Ensure that all written communication is carried out as per the customer care procedures

**Salary**: ₹15,000.00 - ₹22,000.00 per month

Schedule:

- Rotational shift

Ability to commute/relocate:

- Malad, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Minimum 6 months of experience in handling escalations, Customer Support.

**Experience**:

- total work: 1 year (preferred)

**Speak with the employer**
+91 7903809796

  • Hiring for Chat Process

    2 weeks ago

    Malad, Mumbai, Maharashtra, India Tech Mahindra Full time

    **Tech Mahindra Ltd** - **Malad, Mumbai** has an opportunity for **Uk** **chat Process.** *Eligibility: - **HSC/Graduate** with minimum **6 months**of **INTERNATIONAL BPO** **experience** (**Voice/Chat**) **SSC** with minimum **1 year** of **INTERNATIONAL BPO experience.** Ex - Transportation Boundary - (Churchgate to Virar, CST to Thane, CST to...

  • Hiring for Chat Process

    2 weeks ago

    Malad, Mumbai, Maharashtra, India Tech Mahindra Full time

    **Tech Mahindra Ltd**: - Malad, Mumbai has an opportunity for uk chat Process. *Eligibility: - **HSC/Graduate** with minimum **6 months**of BPO experience (Chat) - **SSC** with minimum **1 year** of INTERNATIONAL BPO experience. Ex - Transportation Boundary - (Churchgate to Virar, CST to Thane, CST to Vashi) *Benefits: - Salary Offered + Performance...

  • Hiring for Uk Chat Process International Bpo

    1 week ago

    Malad, Mumbai, Maharashtra, India Tech Mahindra Full time

    **Hiring for International BPO UK chat process at Tech Mahindra Ltd** Key Responsibilities: - Handle customer inquiries via live chat - Provide timely and accurate solutions - Maintain records of interactions and follow communication protocols - Collaborate with internal teams to resolve complex issues **Requirements**: - Proficiency in written English -...

  • Hiring for Chat Process

    7 days ago

    Malad, Mumbai, Maharashtra, India Tech Mahindra Full time

    **Tech Mahindra Ltd**: - Malad, Mumbai has an opportunity for uk chat Process. *Eligibility: - **HSC/Graduate** with minimum **6 months**of INTERNATIONAL BPO experience (Voice) - Ex - Transportation Boundary - (Churchgate to Virar, CST to Thane, CST to Vashi) *Benefits: - Salary Offered + Performance Incentives + OT Transportation facility within...

  • Hiring for Chat Process

    7 days ago

    Malad West Dely, Mumbai, Maharashtra, India Invictus HR Full time ₹ 3,00,000 - ₹ 3,40,000 per year

    Hiring for CHAT US Process (Customer Service Role)Location: Malad, Mumbai (Work from Office)Designation: Customer Service ExecutiveMinimum Qualification: HSCShift Timings: 24*7 Rotational (Any 9 Hours) (US Night Shifts)Work Days: 5 Days Working, 2 Rotational OffsSalary: Up to 30,000- 34,000 In-hand (Non Negotiable)Immediate Joiners PreferredDesired Candidate...

  • Customer Support Uk Chat Process

    5 days ago

    Malad, Mumbai, Maharashtra, India Tech Mahindra Full time

    **Hiring for Customer Support UK Chat Process in Tech Mahindra ltd.** Customer Support UK Chat Process involves providing real-time assistance to UK-based customers through live chat platforms. Agents handle queries related to products, services, orders, and troubleshooting, ensuring prompt and accurate responses without voice interaction. This role requires...

  • Hiring for Australian Chat Process

    2 weeks ago

    Malad, Mumbai, Maharashtra, India Tech Mahindra Full time

    **Tech Mahindra Ltd**: - Malad, Mumbai has an opportunity for **Australian CHAT Process**. *Eligibility: - **HSC/Graduate** with minimum **6 months**of INTERNATIONAL BPO experience (Voice) - **SSC** with minimum **1 year** of INTERNATIONAL BPO experience. Ex - Transportation Boundary - (Churchgate to Virar, CST to Thane, CST to Vashi) *Benefits: - Salary...

  • Chat Process

    1 day ago

    Mumbai, Maharashtra, India Hunt Mantra Full time

    **Hiring for Tech Mahindra** **Process: - ** Kotak securities (Stock Market Chat process/ voice process) **Designation: - **Customer Support Associate (CSA). **Location: - ** Chandivali **Role: - ** Resolve customer queries and complaints over Chat/Voice **Eligibilty: - **Graduate + Min 6 months of experience of customer service...

  • Freshers for Voice/chat Process

    1 week ago

    Malad, Mumbai, Maharashtra, India ags talent expert Full time

    We are currently hiring fresher and experienced for Voice & chat process. - cab facility - salary upto 34K CTC - International premium processes - Unlimited incentives **Salary**: ₹19,000.00 - ₹30,000.00 per month **Benefits**: - Flexible schedule Schedule: - Rotational shift Supplemental pay types: - Performance bonus Ability to...

  • Hiring for Uk Voice/chat Process

    5 days ago

    Malad, Mumbai, Maharashtra, India Tech Mahindra Full time

    **Tech Mahindra Ltd**: - Malad, Mumbai has an opportunity for **-UK Customer Service Voice/chat Process**. *Eligibility: - *Eligibility: - **HSC/Graduate** with minimum **6 months**of INTERNATIONAL BPO experience (Voice/chat) - **SSC** with minimum **1 year** of INTERNATIONAL BPO experience.(voice/chat) Ex - (Churchgate to Virar, CST to Thane, CST to...