Body Shop Advisor
3 days ago
A body shop advisor's responsibilities include:
- **Customer communication**: Communicating with customers about repair needs, status updates, and changes in cost or completion times
- **Estimating costs**: Providing accurate cost estimates for body work and repairs
- **Scheduling**: Scheduling appointments and managing repair timelines
- **Quality control**: Maintaining quality control and inspection policies and procedures
- **Documenting**: Documenting repairs, parts, labor, and charges
- **Post-service follow-up**: Following up with customers after completion of services to ensure satisfaction
- **Vehicle cleanliness**: Ensuring vehicles are clean and ready for delivery
- **Service invoices**: Ensuring service invoices are clear and precise
- **Customer payment**: Posting customer payments to work orders
- **Customer signature**: Obtaining the customer's signature on the repair order
- **Credit approval**: Obtaining credit approval if necessary
- **Dispatcher notification**: Notifying the dispatcher of incoming work
- **Repair order review**: Reviewing repair orders to ensure work is completed
- **Vehicle parking**: Ensuring vehicles are parked in assigned areas and locked
- **Form maintenance**: Keeping service department forms, menus, and pricing guides up to date
- **Customer satisfaction**: Maintaining high customer satisfaction standards
A body shop advisor may need a high school diploma, GED, or equivalent, and relevant education or professional certifications. They may also need a degree or diploma in automobile or mechanical engineering.
Pay: Up to ₹25,902.99 per month
**Benefits**:
- Provident Fund
Schedule:
- Day shift
Supplemental Pay:
- Performance bonus
**Experience**:
- total work: 1 year (required)
Work Location: In person