Apprentice

12 hours ago


Kolkata West Bengal, India SITA Switzerland Sarl Full time

Overview:
**WELCOME TO SITA**

Ready to redefine air travel? The journey starts here, with you at SITA.

**ABOUT THE ROLE & TEAM**:
We are seeking a highly motivated graduate to join our team as an Incident Management and Reporting Specialist. In this role, you will play a crucial part in ensuring the smooth operation of our IT services by managing incident logs and providing prompt, effective support to both internal and external customers. Additionally, you will handle various Excel and reporting tasks as required to support operational needs.

**WHAT WILL YOU DO**:

- Ticket Management: Responsible for opening, updating, and closing tickets in the IT Service Management (ITSM) tool.
- Daily Reporting in Excel: Run daily reports in Excel. These reports may include metrics related to incident volume, response times, or other relevant data.
- Quality Checks: Perform basic quality checks to ensure accuracy and adherence to established procedures.
- Dashboard Maintenance: Maintain tool dashboards used by the team.
- Stakeholder Coordination: Coordinate with internal and external stakeholders for various projects and incident management.
- Excel and Reporting Tasks: In addition to daily reporting, handle other Excel-related tasks as required.

Qualifications:
**EXPERIENCE**:

- Diploma, Bachelor's degree, i.e technical (BCA, Btech etc) or equivalent in Computer Science or a related field equivalent.
- Excellent problem-solving and critical-thinking skills
- Basic knowledge of computer hardware components and systems
- Strong attention to detail and ability to follow instructions
- Good communication and interpersonal skills
- Ability to work independently and as part of a team.
- Basic knowledge of network hardware, including routers, switches, and firewalls.

**WHAT WE OFFER**:
SITA’s workplace is all about diversity, many different countries and cultures are represented in our workforce. We collaborate in our impressive offices, embracing a hybrid work format. As part of our global benefits, we offer:
**Flex Week**:Work from home up to 2 days/week (depending on your Team's needs).
- **Flex Day**: You may wish to flex your arrival time at the office to beat rush hours or leave earlier for personal commitments. We encourage open communication with your manager about your needs and routine.

**Flex-Locatio**n: Enjoy up to 30 workdays of benefits, anywhere in the world
**Employee Wellbeing**: Benefit from the Employee Assistance Program (EAP) provided by SITA, a yearly free service offering practical advice in various aspects of your life.
**Professional Development**: Enhance your skills with our training platforms, inclusive of LinkedIn Learning
**Competitive Benefits**: Access competitive benefits tailored to the local market and your employment status.


  • Apprentice

    2 weeks ago


    Kolkata, West Bengal, India Rydak Syndicate Ltd Full time

    **Apprentice Responsibilities**: - Assisting within the relevant departments (Purchase & Accounts), but also learning about other aspects of the company. - Completing all tests, presentations, and other required evaluations. - Working in the office and traveling to other sites when required. - Attending meetings and offering suggestions for improvement. -...

  • Apprentice Training

    12 hours ago


    Kolkata, West Bengal, India IDEAS ENGINEERING WORKS Full time

    Paschim Banga Sarkar Skill Development (PBSSD) : Training Course for Plumber Technician(only for Male ). Company : Renown Water Treatment Plant (WTP) Course : Apprentice Plumber Technician (Male only) Course time : 3 months **Job Type**: Internship Contract length: 3 months **Education**: - Higher Secondary(12th Pass) (preferred) **Experience**: -...


  • Kolkata, India Startek Full time

    Job Description STARTEK is looking for Apprentice - Operations to join our dynamic team and embark on a rewarding career journey Support daily operations and gain exposure to process workflows. Assist with documentation, reporting, and coordination tasks. Learn industry standards and company-specific systems. Participate in training and mentorship...


  • Kolkata, India Tata Metaliks Full time

    Date : 17-9-2021 **Advertisement - Recruitment for Apprentice/Industrial Trainee/Worker** Applications in the Company are invited from those meeting the minimum educational qualification, work experience and fulfilling the following criteria: *** **Position** *** **Apprentice Trainee / Industrial Trainee/ Worker in applicable designation as per company...

  • Apprentice

    6 days ago


    Kolkata, West Bengal, India JLL Full time

    JLL supports the Whole You, personally and professionally. Find your next move at JLL and build a fulfilling career. At JLL, we value what makes you unique, and we’re committed to give you the opportunity, knowledge and tools to own your success. Explore opportunities to advance your career from within, whether you’re looking to move up, broaden your...


  • Kolkata, India Icra Analytics Full time

    Job Role - Market Data Apprentice ( Male Candidate Preferred) Location - Kolkata ( Sector V) - Work From Office Qualification - B.com ( 2022, 2023 & 2024 Passout only) Stipend per month Duration - 12 Months ICRA Analytics Ltd, a wholly owned subsidiary of ICRA Ltd, a leading credit rating agency in India and an affiliate of Moodys Investors Service is...


  • Kolkata, West Bengal, India Icra Analytics Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Job Role - Market Data Apprentice ( Male Candidate Preferred)Location - Kolkata ( Sector V) - Work From OfficeQualification - B.com ( 2022, 2023 & 2024 Passout only)Stipend per monthDuration - 12 MonthsICRA Analytics Ltd, a wholly owned subsidiary of ICRA Ltd, a leading credit rating agency in India and an affiliate of Moodys Investors Service is looking for...


  • Kolkata, West Bengal, India Believers organisation Full time

    We're Hiring For Kolkata Location WFO Customer Support Associate (L2) - Voice Process Qualification: Min HS Passed | Freshers & Experienced both welcome! Skills: Excellent English & Hindi communication (mínimal MTI) | Typing Speed: 30 WPM with 90% accuracy Shift: 24/7 Rotational | 9 hrs/day (8 hrs work + 1 hr break) | No planned leave for 3 months...

  • Plumber Apprentice

    7 days ago


    Kolkata, West Bengal, India IDEAS ENGINEERING WORKS Full time

    **Certified Plumbing V2 Course - Enroll Now!** **by Ideas Engineering Works** Are you ready to build a skilled future in plumbing? Join our **Plumbing V2 Certified Course** and get hands-on training with certification! **Qualification**: Madhyamik / Higher Secondary **Fresher’s** can apply **Existing plumbers, helpers, labourers** are also...

  • Iti Fitter

    7 days ago


    Howrah, West Bengal, India KISWOK Industries Pvt. Ltd Full time

    **Job Description for ITI Fitter - Apprentice** **Position**: ITI Fitter - Apprentice **Location**: Howrah **Role Overview**: The ITI Fitter Apprentice will undergo hands-on training and gain practical experience in mechanical fitting, assembly, and maintenance of equipment under the guidance of skilled professionals. The role is designed for individuals...