System Administration

Who We Are

Kyndryl is a market leader that thinks and acts like a start-up. We design, build, manage, and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers, and our communities.

The Role

**Responsibilities**:

- Adopt the given technology to meet the drift of customer and business requirements.
- Root Cause Analysis preparation and meeting Service level agreement for submission.
- Develop, document and maintain procedures for system utilities such as backup/restore, performance tuning and configuration of environments as well as incremental backups as required.
- As a Subject matter expert provide direct technical support as needed in the planning, coordination, installation, and implementation and testing of releases, upgrades, or changes to CICS and related ISV products.
- Diagnose CICS system and related product issues and follow up with root cause analysis.
- Participate in Disaster Recovery planning and tests as scheduled.
- Primary on call support for CICS and associated ISV products.
- Support for technical consultation and inquiries from the other IT technical teams
- Support for new product installation and evaluation as needed.
- Problem determination and resolution within expected time frame.
- Assume personal responsibility for resolving problems in most effective way possible within SLA reaching root cause and preventing problems.
- Lead daily Operations meetings provided there are no P1 incidents running.
- Aid with identifying problem management trends.

Who You Are

MQ explorer - IBM Product.

Tivoli Monitoring tool for MQ - ASG Product.

Omega Mon Monitoring tool for MQ - IBM Product.

ICC - IBM Control center for MQ - IBM Product.

SYSVIEW for MQ - IBM Product.

MQATTACH - To monitor the MQ MFT transfers - MQATTACH Product.

BMC Main View for MQ - BMC Product.

BMC Subsystem Optimizer for MQ - BMC Product.
- CICS
- Minimum 8+ years of experience in Mainframe CICS System programming.
- Proven experience in CICS System Administration environment with work management, user management, journal management and performance management.
- Experience in CICS transaction server, related ISV products.
- Capable of Upgrading/Installing and Migrating CICS Transaction servers.
- Capable of Upgrading /Installing and supporting IBM & ISV related Products Proficient in technologies like P2V, V2V and P2P migrations.
- Experience in EMC’s storage (VMAX and DLM) and Replication (SRDF) technologies.
- Proven experience on the CICS functionality and architecture.
- Validated expertise on third party tools like Robot/TATTOOL.
- Basic Knowledge on the following technologies: z/OS, Unix System Services, SMP/E, REXX, Java, VSAM, Third party products.

Being You

Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.

What You Can Expect

With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Our employee learning hub gives you access to the best learning in the industry to receive certifications and accreditations, including Microsoft University, AWS Cloud Center of Excellence, Udemy, and the Harvard Business Review. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you We want you to succeed so that together, we will all succeed.