Subject Matter Expert

2 days ago


Ghitorni Delhi Delhi, India Travelsees Full time

**Hiring for SME (Travel Process)**

1. Assist the teammates if they are facing any issue.

2. Review process and come up with recommendation which can help to improve overall performance.

3. Floor Support and Handling escalations.

4. Monitoring, reviewing and coaching to team members.

5. Doing random quality audits of PNRs.

6. Taking care of proper Issuance, Re-issuance and Refunds of tickets.

7. Taking calls from trade partners to solve their queries.

8. Maintain statistical records and data of team members.

**Mandatory Requirements**:
2. Minimum experience should be 4 years.

3. Must have experience of team handling.

4. Well versed with GDS/Amadeus tools.

**Job Types**: Full-time, Permanent

Pay: ₹20,000.00 - ₹35,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Provident Fund

Schedule:

- Rotational shift

Supplemental Pay:

- Overtime pay

Work Location: In person

Expected Start Date: 20/04/2025



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