Dispatch
4 days ago
**Dispatcher responsibilities**
- Assign drivers and vehicles to enable the timely delivery of products, packages, and materials to customers and service providers.
- Monitor the progress of drivers and shipments, ensuring that they adhere to delivery schedules and deadlines.
- Provide drivers with vital information such as addresses, delivery instructions, and traffic and weather conditions, and update them regularly on any changes or modifications.
- Liaise with customers, suppliers, and service providers to resolve any issues or complaints that may arise in the delivery process.
- Maintain accurate and up-to-date records of deliveries, driver information, vehicle maintenance, and other relevant information.
- Continually review and improve dispatching processes and procedures to optimize efficiency and reduce costs.
- Coordinate with other departments such as sales, customer service, and operations to ensure the smooth flow of information and service.
**Requirements**:
- High school diploma or GED certificate, with relevant vocational or technical training preferred
- At least 2-3 years of experience working as a Dispatcher in the logistics or transportation industry, with knowledge of dispatching software and systems
- Excellent communication skills, both verbal and written, with the ability to handle and resolve conflicts diplomatically and professionally
- Strong organizational skills, with the ability to multitask and work well under pressure and time constraints
- Knowledge of transportation regulations and safety standards, and the ability to ensure compliance
- Good computer skills, with experience using Microsoft Office suite, dispatching software, and GPS tracking systems
- Ability to work in a team environment, with the willingness to take on additional responsibilities when necessary
- A valid driver's license with a clean driving record and the ability to pass a background check
**Job Types**: Full-time, Permanent
Pay: ₹35,000.00 - ₹45,000.00 per month
Schedule:
- Day shift
Work Location: In person
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