Guest Service Associate(Waiter)

**Greeting Customers**: Welcome guests warmly as they enter the establishment, creating a positive first impression that sets the tone for their dining experience.
- **Presenting Menus**: Provide customers with menus, explaining daily specials and answering any questions about the menu items, including ingredients and preparation methods.
- **Taking Orders**: Accurately record customer orders, ensuring clarity and attention to detail to minimize errors and enhance customer satisfaction.
- **Recommending Dishes**: Utilize knowledge of the menu to suggest food and beverage pairings, enhancing the dining experience and potentially increasing sales.
- **Serving Food and Beverages**: Deliver orders promptly and efficiently, ensuring that all items are presented attractively and at the correct temperature.
- **Checking on Customers**: Regularly check in with guests during their meal to ensure satisfaction, address any concerns, and provide additional service as needed.
- **Handling Payments**: Process customer payments accurately, including cash, credit cards, and digital payment methods, while maintaining a secure and organized cash register.
- **Maintaining Cleanliness**: Ensure that tables, utensils, and dining areas are clean and well-organized, adhering to health and safety standards to create a pleasant environment.
- **Collaborating with Kitchen Staff**: Communicate effectively with kitchen staff to ensure timely and accurate order preparation, addressing any special requests or dietary restrictions.
- **Upselling and Cross-Selling**: Actively promote additional items such as appetizers, desserts, and beverages to enhance the dining experience and increase overall sales.
- **Handling Customer Complaints**: Address any issues or complaints promptly and professionally, striving to resolve them to the customer’s satisfaction while maintaining a positive atmosphere.
- **Preparing Tables**: Set up and clean tables before and after service, ensuring that all necessary utensils, glassware, and condiments are available for guests.
- **Adhering to Policies**: Follow all restaurant policies and procedures, including those related to food safety, alcohol service, and customer service standards.
- **Participating in Training**: Engage in training sessions to stay updated on menu changes, service techniques, and health regulations, ensuring high-quality service.
- **Assisting with Inventory**: Help with inventory management by monitoring stock levels of food and supplies, reporting shortages to management, and assisting in ordering when necessary.
- **Promoting a Positive Atmosphere**: Contribute to a friendly and welcoming environment by maintaining a positive attitude and fostering teamwork among staff.
- **Learning Menu Items**: Continuously familiarize oneself with menu items, including ingredients, preparation methods, and potential allergens, to provide informed recommendations.
- **Handling Special Requests**: Accommodate special requests from guests, such as dietary restrictions or preferences, to enhance customer satisfaction and loyalty.
- **Managing Time Effectively**: Prioritize tasks efficiently during busy shifts, ensuring timely service without compromising quality.
- **Participating in Team Meetings**: Attend regular staff meetings to discuss service improvements, menu updates, and team performance, fostering a collaborative work environment.
- **Monitoring Dining Area**: Keep an eye on the dining area to anticipate customer needs, such as refilling drinks or clearing empty plates, ensuring a seamless dining experience.

Pay: From ₹13,500.00 per month

Schedule:

- Day shift
- Morning shift
- Rotational shift

Work Location: In person

**Speak with the employer**
+91 8755588951