IT Infra Assistant

5 days ago

Richmond Town Bengaluru Karnataka, India Knowfinity Academy LLP Full time

Profile**:IT Infra Assistant (Back Office IT Support Role).**

Budget: 35k p.m. max

Area: Richmond Town Bengaluru

Industry: IT-Related

Previous Exp: 1-2 yrs

Timing: 9.30 am to 6 pm (Mon - Fri) - Onsite, no Travelling needed besides Onsite Work.

Outstation Allowed: (No Relocation Assistance Provided).

Education: Graduate/Diploma Mandatory - B Tech /B E preferred.
- of Clients.
- Install, configure, and troubleshoot various software and hardware components, including computers, notebooks, printers, and telephone handsets.
- Handle data backup (both offline and cloud) and restoration procedures, ensuring data integrity and security.
- Manage and maintain the ticketing tool, ensuring timely tracking, escalation, and closure of support requests.
- Oversee IT assets, including allocation, return procedures, follow-ups, and maintaining accurate records.
- Possess good communication skills, both written and verbal, to interact effectively with users and stakeholders.
- Be open-minded, willing to learn, and adaptable to new technologies and methods as part of continuous professional development.
- Exhibit excellent interpersonal skills, along with strong written and verbal communication abilities in English and Hindi primarily, as client’s employees are present PAN India.

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹35,000.00 per month

Shift:

- Day shift
- Evening shift
- Morning shift

Work Days:

- Monday to Friday

Ability to commute/relocate:

- Richmond Town, Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Are you experienced to Install, configure, and troubleshoot various software and hardware components, including computers, notebooks, printers, and telephone handsets.?

**Education**:

- Bachelor's (required)

**Experience**:

- Back Office IT Support Role: 1 year (required)

**Language**:

- English and Hindi (required)

**Location**:

- Richmond Town, Bengaluru, Karnataka (required)

Work Location: In person

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