Admin
1 day ago
**Operational Management**:
- Coordinate day-to-day operations to ensure efficient functioning of the center.
- Oversee patient scheduling, appointments, and registration processes.
- Ensure all facilities and equipment are maintained, repaired, and operational.
- **
Administrative Support**:
- Provide administrative support to clinical staff, including therapists, doctors, and specialists.
- Manage documentation and filing of patient records, ensuring compliance with privacy and confidentiality policies.
- **
Financial & Inventory Management**:
- Track and manage billing, invoices, and payments, coordinating with the finance department as needed.
- Manage inventory of supplies, ordering new stock as required to avoid shortages.
- Prepare monthly financial reports on administrative spending and patient billing.
- **
Staff Coordination & Training**:
- Assist in recruiting, onboarding, and training administrative staff.
- Coordinate staff schedules, time-off requests, and provide support with HR needs.
- Ensure staff adherence to the center’s policies, procedures, and ethical guidelines.
- **
Customer Service**:
- Ensure a welcoming environment for patients and their families, addressing concerns with sensitivity.
- Handle patient complaints and feedback to enhance service quality.
- Guide patients through the center’s programs, services, and intervention processes.
- **
Compliance & Quality Assurance**:
- Ensure the center complies with health and safety standards, as well as regulatory requirements.
- Participate in regular audits, reviews, and quality improvement activities.
Masters in Hospital Administration/MSW
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