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E-commerce Assistant
3 weeks ago
**Key Responsibilities**:
- **Product Management**:
- Upload and update product listings on ecommerce platforms (e.g., Shopify, Amazon, eBay).
- Ensure product descriptions, images, and prices are accurate and optimized for SEO.
- Assist in managing product inventories, coordinating with warehouse teams to ensure availability.
- **Customer Support**:
- Assist in managing returns, exchanges, and customer complaints.
- **Order Processing**:
- Ensure timely and accurate processing of orders.
- Coordinate with shipping and fulfillment teams to guarantee smooth order fulfillment.
- **Sales & Marketing Support**:
- Help track product performance and contribute to sales strategies.
- **Data Analysis**:
- Monitor website performance and sales data to identify trends.
- Prepare regular reports on sales performance, customer feedback, and inventory levels.
- **Website Management**:
- Ensure that the online store is user-friendly and functioning smoothly.
- Help with regular updates to the ecommerce website, including promotions, discounts, and new arrivals.
Schedule:
- Day shift
Work Location: In person
