Housekeeping Supervisor

1 week ago


Mattuthavani Madurai Tamil Nadu, India IVLR Group of Companies Full time

**Job description**:
**Waste Management**:

- Ensure that trash is collected regularly and disposed of properly in all areas of the cinema.
- Manage recycling efforts and ensure that materials are disposed of in accordance with local regulations.
- Monitor waste disposal in common areas like restrooms, lobbies, and concession areas to avoid overflow.

**Supervision of Housekeeping Staff**:

- Manage and supervise housekeeping staff to ensure tasks are completed efficiently and according to schedule.
- Train and onboard new housekeeping employees on proper cleaning techniques, safety protocols, and customer service expectations.
- Assign daily duties to housekeeping staff, including cleaning of auditoriums, lobbies, restrooms, staff areas, and outdoor areas.

**Cleaning and Maintenance**:

- Ensure the cleanliness of cinema theatres, including seating areas, floors, walls, and ceilings.
- Oversee cleaning of common areas such as lobbies, corridors, restrooms, and concession stands.
- Ensure restrooms are clean, stocked, and well-maintained throughout the day.
- Supervise deep cleaning efforts between movie showings, especially in the auditoriums.
- Check and maintain cleanliness of entryways and exterior areas like parking lots, walkways, and ticket counters.

**Inventory Management**:

- Oversee and manage the inventory of cleaning supplies, chemicals, and equipment.
- Order and maintain adequate stock levels of cleaning supplies and materials.
- Ensure all cleaning materials are safe for use and comply with health and safety regulations.

**Quality Control**:

- Conduct regular inspections of all areas to ensure high cleanliness standards are met.
- Address any complaints or issues raised by customers regarding cleanliness or maintenance.
- Take corrective action when cleaning standards are not met.

**Coordination with Other Departments**:

- Communicate and coordinate with the cinema management team regarding maintenance issues, equipment malfunctions, or cleanliness concerns.
- Work with technical staff to ensure that cleaning schedules do not interfere with movie screenings.
- Collaborate with the operations team to ensure that cleanliness is maintained during high-traffic times, such as before or after showings.

**Health and Safety Compliance**:

- Ensure that all cleaning practices adhere to health and safety regulations.
- Ensure the use of safe cleaning products, and ensure staff follow proper safety guidelines for handling hazardous materials.
- Report any maintenance issues that could pose a safety hazard, such as damaged floors, broken seating, or malfunctioning equipment.

**Customer Experience**:

- Ensure that the cinema’s cleanliness positively impacts the customer experience.
- Be responsive to customer complaints regarding cleanliness and take immediate action to resolve issues.
- Maintain a positive working relationship with patrons and encourage staff to do the same.

**Staff Scheduling**:

- Prepare work schedules for housekeeping staff based on peak and off-peak times.
- Ensure sufficient staffing during busy periods, such as weekends, holidays, and special events.
- Manage time-off requests and ensure that there is no disruption to cleaning services.

**Reporting and Documentation**:

- Maintain records of cleaning schedules, inventory usage, and employee performance.
- Prepare reports on housekeeping activities for the management team.

**Waste Management**:

- Ensure that trash is collected regularly and disposed of properly in all areas of the cinema.
- Manage recycling efforts and ensure that materials are disposed of in accordance with local regulations.
- Monitor waste disposal in common areas like restrooms, lobbies, and concession areas to avoid overflow.

**Experience : 1 to 5 years**

**Contact : 8807374254 / 9677771337**

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹30,000.00 per month

Work Location: In person



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