Guest Service Associate

1 week ago

Munnar, India Miletia Guide Solutions PVT LTD Full time

Hiring for reputed 5 star Resort

**Location : Munnar**

**Minimum 1 Year to 2 year Experience in same Profile**

**Food and Accomdation provided**
- Greeting guests upon arrival and making them feel welcomed.
- Administering check-ins and check-outs.
- Providing front desk services to guests.
- Assigning rooms and taking care of administrative duties.
- Delivering mail and messages.
- Processing guest payments.
- Coordinating with bell service and staff management.
- Being a source of information to guests on various matters such as transport and restaurant advice.
- Processing meal and beverage requests.
- Accommodating general and unique requests.
- Diffusing conflict or tense situations with guests.

**Guest Service Representative Requirements**:

- Exceptional interpersonal skills.
- Excellent written and verbal communication.
- Good time management and organizational skills.
- Conflict resolution experience.
- Patience and good listening skills.

**Salary**: ₹15,000.00 - ₹17,000.00 per month

**Benefits**:

- Food provided

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

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