Banquet Captain

**DUTIES AND RESPONSIBILITIES OF BANQUET CAPTAIN**:

- Meet and greet guests in a friendly and warm manner.
- Coordinates with the event host on all aspects of the banquet function.
- Performs planning and organization functions for the banqueting department like maintaining the banquet logbook, maintaining and updating function sheets / BEO, etc.
- Check banquet rooms, service, and kitchen areas for cleanliness, and proper setup, and make sure sufficient supplies and equipment are available for the function.
- Oversee all aspects of assigned banquet function activities, ensuring that food counters are properly set and ready for execution at the appointed time.
- Ability to respond quickly and accurately to guest requests.
- Ability to obtain any government-required licenses or certification for example liquor licenses etc.
- Display good customer relation skills and take the initiative to greet guests in a friendly manner.
- Plan the event course and orchestrate its completion in a timely, quiet, and courteous manner.
- Observe guests to fulfill any additional requests, to perceive when the next course should begin, or when the meal is completed.
- Adhering to all banquet standard processes and hotel standard policies and procedures.
- Supervises and trains staff in the setup and breakdown of assigned banquet rooms according to contract and manager instructions.
- Supervises and trains staff in the service of food and beverages according to standards.
- Discuss any last-minute changes with the banquet team.
- Ensure all guest requirements are set and ready 30 minutes before the event starts time.
- Coordinates function details with a banquet, conference planning, and kitchen staff.
- Maintain constant contact with the banquet chef, to ensure a conclusion between food production and food service.
- Monitor banquet personnel in the performance of their duties.
- Assist in conducting pre-shift and pre-function meetings.
- Actively participates in the set up of banquet rooms and service of food and beverages to guests.
- Communicates frequently with fellow supervisors and banquet managers as to the progress of the day’s work.
- Communicates frequently with function hosts to ensure that their needs are being met.
- Ensures all guest checks are billed and signed by the host according to planned arrangements.
- Ensures accurate daily sales reconciliation and postings are completed and provided to the Front office.
- Display awareness and compliance with hotel security, safety, emergency, and energy procedures.
- Ensure high grooming and hygiene standards are met by all banquet staff.
- Monitors the profitability of functions to ensure quality and portion control while minimizing waste and broken or lost supplies.
- Assists the Banquet Manager to establish maintenance, repair, and cleaning schedules for all banquet equipment and facilities.
- Guide, direct, and motivate banquet staff, Provide guidance and direction to subordinates, including setting performance standards and monitoring performance.
- Ability to take and pass all training provided and required by the banquet department to complete daily operational duties.
- Performs other duties as assigned.

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹30,000.00 per month

**Benefits**:

- Flexible schedule
- Food provided
- Health insurance
- Provident Fund

Schedule:

- Day shift
- Rotational shift

Supplemental Pay:

- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Thiruvanmiyur, Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (preferred)

**Language**:

- Tamil english (required)

Work Location: In person