Process Modelling Expert

**Description**:

- Great People Work Here_

Are you searching for a career with bags of variety, in an environment that celebrates differences and empowers collaboration, which values individuals and will encourage you to make an impact? Do you want the freedom to explore, and the opportunities to find new ways and to innovate? If so, TwiningsOvo delivers.

We’re looking for people who don’t just come here to get the job done, but who have a real passion for the brand and a desire to do the best job they can. In return, we offer an inspiring package of employee benefits - to show just how much we value you. This role will offer you the scope for growth and the tools to aim high.

As a BizTech team we are passionate about our Twinings and Ovaltine brands and we strive to WOW our customers, consumers, suppliers, and colleagues. We are proud to be leaders in technology who partner and drive change across our business. This change does not happen in a vacuum, and we support our aspiration with behaviours that embody the ways of working by being curious to grow ourselves and look to continuously improve coupled with a build trust mindset. We are excited about the journey ahead and would like you to be part of creating a digital future for Twining Ovo.

**Key Responsibilities**:

- Utilize SAP Signavio to create, analyze, and optimize business process models.
- Identify areas for process improvement and recommend solutions to enhance efficiency and effectiveness.
- Collaborate with cross-functional teams to gather requirements and ensure process models meet business needs.
- Work closely with business stakeholders to understand their needs and ensure process models align with business goals.
- Facilitate workshops and meetings to gather input and validate process models.
- Communicate complex process concepts clearly to non-technical stakeholders.
- Conduct detailed analysis of current business processes to identify bottlenecks, redundancies, and opportunities for improvement.
- Develop metrics and KPIs to measure the effectiveness of process improvements.
- Provide actionable insights and recommendations based on process analysis.
- Maintain comprehensive documentation of process models and improvement initiatives.
- Prepare reports and presentations to communicate process changes and their impact on business performance.
- Ensure all process documentation is up-to-date and accessible to relevant stakeholders.

**Skills, Knowledge and Expertise**:

- Bachelor’s degree in Business Administration, Information Technology, Industrial Engineering, or related field. A Master’s degree is beneficial.
- Minimum of 3 years of experience in process modelling and business analysis.
- Proficiency in using SAP Signavio or similar tool for process modelling and analysis.
- Demonstrated experience in driving process improvements and achieving measurable business outcomes.
- High analytical and problem-solving skills.
- Good communication and interpersonal skills.
- Ability to work collaboratively with cross-functional teams.
- Proficient in creating detailed process documentation and reports.
- Solid understanding of business operations
- Certification in process modelling or business analysis (e.g., BPMN, CBAP).
- Experience in CPMG industry
- Familiarity with other process modelling tools and methodologies.

**Benefits**:

- Monthly phone bill maximum reimbursement limit is Rs.3000.
- Annual check-up for employee and spouse including Doctor consultation - reimbursement up to INR 15,000.
- Medical Insurance 5 lakhs Flat Coverage.
- PF and Gratuity.
- Long Service Policy.
- Life Term Policy,
- Monthly Broadband Bill Reimbursement - Rs.2000 or on actual whichever is lower.

**About Twinings Ovaltine**:
Twinings has become one of the world’s most loved tea companies over its 300-year history because we never stop learning, never stop experimenting and never stop inventing. We are passionate about tea from bud to cup and have been working with some of our tea estates around the world since the early 18th Century.

More than 300 years later, the passion for tea is still here - and so are we We still sell tea from Thomas's shop, and we still work hard to bring the most exciting new blends to tea lovers around the world. Now, we have over 500 varieties and our teas are cherished all over the world. Our expert master blenders taste more than 3,000 cups of tea every week. So you can be sure the next cup you taste will be every bit as good as the one yesterday or the day before.

**How we feel about Diversity, Equity & Inclusion**

TwiningsOvo is committed to bringing together humans from different backgrounds and perspectives, providing employees with a safe and welcoming work environment free of discrimination and harassment. We seek to create a diverse, equitable & inclusive environment where everyone can thrive, feel a sense of belonging, and do impactful work together. As an equal opportunity employer, we prohibit any unlawful d