Telecaller

2 days ago

Noida Uttar Pradesh, India R Credinto Solutions Full time

As a Tele Caller Sales Representative specializing in credit card sales, you will be responsible for proactively reaching out to potential customers to promote and sell our credit card products. Your primary objective will be to engage customers, understand their financial needs, and effectively communicate the benefits of our credit card offerings.

**Responsibilities**:

- Initiate outbound calls to prospective customers from provided leads or through cold calling to promote our credit card products.
- Build and maintain strong, long-lasting customer relationships.
- Identify customer needs, clarify information, and provide solutions or alternatives.
- Explain features, advantages, and benefits of various credit card products to potential customers.
- Meet or exceed monthly sales targets and quotas.
- Follow up on leads generated through marketing campaigns or referrals.
- Keep accurate records of customer interactions, transactions, and follow-up activities using our CRM system.
- Stay updated on product knowledge, industry trends, and competitor offerings.
- Collaborate with team members to achieve sales goals and enhance customer satisfaction.
- Provide feedback and suggestions for improving sales strategies and processes.

**Requirements**:

- Proven experience as a tele caller or similar sales/customer service role, preferably in the financial services industry.
- Excellent communication and interpersonal skills.
- Ability to engage and build rapport with customers over the phone.
- Strong negotiation and persuasion skills.
- Goal-oriented with a track record of meeting or exceeding sales targets.
- High school diploma or equivalent; additional certification in sales or marketing is a plus.
- Ability to work well in a team environment.
- Willingness to work flexible hours, including evenings and weekends if necessary.
- Fluency in [HINDI AND ENGLISH].

**Job Types**: Full-time, Permanent, Fresher

**Salary**: ₹11,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Commuter assistance

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus
- Quarterly bonus
- Yearly bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- tele sales: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

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