Customer Care Executive

6 days ago


Chandivali Mumbai Maharashtra, India Hyrmus Full time

the key responsibilities of a **Customer Support Executive** in a voice process:

- **Answer customer calls** promptly and professionally.
- **Resolve customer issues** related to products or services.
- **Provide accurate information** and troubleshoot inquiries.
- **Maintain call logs** and update customer records.
- **Follow up** on unresolved queries to ensure satisfaction.
- **Meet daily call targets** and performance metrics.
- **Stay updated** with product knowledge and company policies.

**Job Types**: Full-time, Fresher

Pay: ₹12,000.00 - ₹18,000.00 per month

**Education**:

- Secondary(10th Pass) (preferred)

**Experience**:

- Customer service: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (required)

Work Location: In person

**Speak with the employer**
+91 9770848162



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