Ops Admin

4 days ago

New Delhi, India ASSPL - Haryana Full time

6+ months of human resources experience
- 6+ months of customer service experience
- High school or equivalent diploma

The operations administrative role provides support to the management team in a variety of administrative tasks.

**Responsibilities include**:

- Clear flags in systems and assess attendance point for associates for unexcused absences.
- Collect/organize time off request forms for Amazonians from managers and associates. Get approvals from managers for vacation requests as required.
- Ensure proper coding of “time paid not work” and “time not paid, not worked” such as Vacation (vacp)/Paid Personal Time (pers)/Voluntary -Time-off (vto)/Lack of Work (low) for Amazon associates.
- Make points corrections for staffing agency as directed by Amazon Human Resources (HR)
- Make points corrections for Amazon associates as directed by site leaders or Human Resources
- Identify, track and reconcile missing: in, out and lunch punches
- With manager approval, clear discrepancies associated with Time Off Task flags
- Enter punches for orientation time for staffing agency new hires.
- Input corrective action documentation into Amazon GAPS system
- Research associates counseling history as needed to confirm correct level for next counseling, dates of prior counselings, etc. or provide -summary of performance history for manager to use in making a recommendation for termination.
- Submit counselings for both Amazonians and staffing agency associates (including tracking approval and printing for managers to deliver for Amazonians)
- Print Amazon attendance counselings sent out by HR and organize with other counselings so managers have one complete set of what they need to deliver
- Print/post rates throughout shift for all associates on set schedule
- Answer questions for Amazon associates on points/vacp/pers balances as required. Help escalate discrepancies to HR and resolve.
- Additional Responsibilities may also include: -Assisting with safety and dock audits and/or type and publish them for managers
- Assisting managers run/track production reports, update operations reports as needed, work on projects for creating reports, etc.

New Delhi, DL, IND
- 1+ years of human resources experience
- 1+ years of customer service experience

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