Admission Counselor

1 week ago

Kochi Kerala, India Steadfast Engineering Consulting PVT. LTD Full time

Steadfast is one of the leading CAD, BIM & Engineering Service providers, Headquartered in Dubai, UAE. WE have worked on various major projects in UAE, India and Australia. We are capable of handling the design and drafting of any complex projects within the stipulated time frame.

We have a team of very capable Engineering professionals with extensive experience in a wide range of international and complex projects. We are currently working very closely with many international consultants and contractors.

**Key Responsibilities**:

- Manage the end-to-end admissions process, from lead generation to enrollment, ensuring a smooth and seamless experience for prospective students.
- Respond promptly to inquiries from potential students, providing accurate information about our programs, courses, and enrollment procedures.
- Conduct personalized consultations with prospective students to understand their goals and tailor recommendations accordingly.
- Showcase the value proposition of our training institute and articulate the benefits of enrolling in our programs.
- Effectively overcome objections and address concerns raised by prospective students to facilitate enrollment.
- Meet or exceed monthly sales targets by converting leads into enrolled students, while maintaining a high level of integrity and professionalism.
- Collaborate with the admissions team to develop strategies for lead generation, follow-up, and conversion optimization.
- Maintain accurate records of all interactions with leads and applicants in the CRM system.

**Requirements**:

- Bachelor's degree or equivalent experience in sales, marketing, customer service or a related field.
- Proven experience in admissions or sales, with a track record of consistently meeting or exceeding monthly sales targets.
- Strong interpersonal and communication skills, with the ability to build rapport and establish trust with prospective students.
- Results-driven mindset with a focus on achieving sales goals while providing exceptional customer service.
- Excellent organizational skills and attention to detail, with the ability to manage multiple leads and inquiries simultaneously.
- Knowledge of the education and training industry, particularly in India, is preferred.
- Proficiency in English; knowledge of additional languages is a plus.

**Job Types**: Full-time, Permanent

Pay: From ₹15,000.00 per month

Ability to commute/relocate:

- Kochi, Kerala: Reliably commute or planning to relocate before starting work (preferred)

**Education**:

- Bachelor's (preferred)

**Experience**:

- Marketing / Customer Service: 2 years (required)

**Language**:

- English (required)

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