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Branch Officer

2 weeks ago


Gandhidham, India Waypoint Port Services Full time

**Purpose**:
To execute required agency services to clients as per our Standard Operating Procedures, endeavouring at all times to manage the efficient and effective handling of the vessels while under our responsibility. Ensure a high quality service, a quick turnaround and minimise expenses to the vessel, owners and / or operators. The role requires that we protect and safeguard the interest of the principal, master and crew at all times.

**Interrelations**:
The position reports to the Country Manager.

**Formal authorities**:

- To execute the Mumbai Main office instructions regarding proper handling of vessels in port under their territory as per WPS SOP.
- To develop and find out a new business or any other development opportunity for WPS the ports under your territory.

**Main responsibilities**:
**Operations**:

- Maintain, Manage and Monitor all vessel operation issues in the ports
- Develop and communicate business strategies under your territory port for WPS.
- Provide all the accurate local port expenses for vessel handling to WPS Mumbai Main office.
- Minimize the vessel handling cost to support WPS to generate profit.
- Strictly follow the WPS SOP for all the vessel services in the port as per the instructions of WPS Mumbai office.
- Take full control of day-to-day ground level operation of the vessel as focal point of contact to conduct a smooth operation and always communicate with WPS Mumbai main office.
- Make sure no delay to services and should be fulfilled as per the principal and WPS main office requirements.
- Undertake overall responsibility for all aspects of the port call
- Conduct preplanning of the port call well in advance liaising with all local port authorities, Supplier etc. as per the principal and WPS Mumbai main office requirements.
- Ensure that all contact details, Aoh numbers in the Branch office are available at all times
- Coordinate vessel port operation with all the local vendor and ensure full implementation and follow up of the planned port operation.
- Communicate proactively with all parties involved in the port call.
- Always ensure immediate communication to the WPS Mumbai Mian office.
- Responsible for logging, informing and seeking approval for any additional requirements during the vessels’ port stay that is outside the agreed scope of work.
- Keep the master and nominated officers fully aware of cargo operations progress at all times
- Make sure all arrangements are done so as to avoid delay of berthing or departure
- Ensure that all info is entered into our system where/when applicable with timely date of the port call, preparing statement of facts etc. and coordinating the execution of the Final Disbursement Accounts
- In case of crew change, ensure crew are picked up on time and safely taken to their destination (vessel/hotel/airport) and are given every assistance possible
- When necessary, effect the transport of crew, documents or manageable spare parts and CTM to/from the vessel
- Display company brand image when possible, such as using company branded clothing
- Ensure your personal appearance is always up to a high standard
- Coordinating the execution of the Final Disbursement Account.
- Maintain an excellent relationship with our principals and service providers

**Administrative**:

- Prepare weekly report number of services attain.
- Prepare weekly report number of call attain.
- Send line-up report to WPS Mumbai office for vessel calling at Indian port.
- Keep all the port data updated and recorded.

**Accountabilities**:
Ensure that the QUALITY of the service rendered is up to Waypoint standards.

Responsible to make sure that all services rendered to the principal are in the Final Disbursement Account

**Main Qualifications**:

- Preferably fluent in local language, spoken, written and reading
- Fluent in English, Hindi & Marathi speaking, reading and writing
- Have a valid driving license
- Have a clean police conduct report
- At ease with the latest IT solutions and able to handle smart phone technology
- Preferably with experience in the shipping industry, particularly as a from agency firm, Vessel operation
- Strong interpersonal skills and customer relationship building skills
- Ease to communicate effectively and clearly
- Ability to multitask and work under pressure
- Strong attention to detail
- Reliable, enthusiastic and professional ATTITUDE
- Confident in relating to different organisational levels
- Available to work outside normal working office hours, many times under stressful situations
- Ability to work on own initiative
- Organised, disciplined and strong personality
- Result oriented

**Job Information**:
Industry
- Shipping/Marine

City
- Gandhidham

Province
- Gujarat

Country
- India

Postal Code
- 370201