BPM Back Office

6 days ago

Noida, India Emrold Management Services Pvt. Ltd. Full time

**Position**:
Process Expert

**Department**:
BPM Back Office

**Reporting to**:
Team Leader

**Process**:
Veteran Affairs

**Description of the process**

Litigation support services to top debt collection law firms in US. Legal team to provide end to end litigation solution and services to its primary client and mission to achieve excellence in legal services.

**Roles/Tasks to be performed by the associate**

Data Entry with required analysis, following SOPs and instructions from the supervisor.
Meet the daily targets defined by the Supervisor with the required quality.

**Process Nature & Requirement**

**Type of Process**

**Interaction with Customer**

**Analytical**

**Educational Background (Job Requirement)**

**Essential**

**Desirable**

Graduate

Post Graduate

**Work Experience**

**Essential**

**Desirable**

0-2 Year of Experience

Prior Experience in BPO non-voice process

**Shift timings**

**Shift 1**

**Shift 2**

10:00 AM - 07:30 PM
(timings can change as per business requirement)

**Tests to be Conducted**

Typing Test - 35 words for minute

Analytical/Reasoning

English Grammar Test

Paragraph Writing

**Salary**: ₹15,000.00 - ₹22,000.00 per month

**Benefits**:

- Health insurance

Schedule:

- Night shift
- Rotational shift

Ability to commute/relocate:

- Noida, Gautam Buddha Nagar - 201301, Uttar Pradesh: Reliably commute or willing to relocate with an employer-provided relocation package (required)

**Education**:

- Bachelor's (required)

**Experience**:

- US calling, blended background Customer Support: 1 year (required)

**Speak with the employer**

+91-XXXXXXXXXX

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