Pega Ba

EXPERIENCE 8-10 YRS

**Job Description**:
Strong functional knowledge Experience of the Insurance domain.
Minimum 4 Years of experience in Pega Project for US clients
Minimum 2 Years of experience in Pega Contact Center framework, GenAI
Knowledge on voice AI, KB configuration and articles, IVA ,NLP text analyser, integrations.
Requirement Gathering:
Pega Solution Design:
Analysis and Documentation:
Collaboration:
Collaborate with cross-functional teams, including developers, architects, and quality assurance, to ensure the successful implementation of Pega solutions that meet business needs.
Continuous Improvement:
Certified Pega Business Analyst LBA/SBA
Strong analytical and problem-solving skills.
Excellent communication and collaboration abilities.
Understanding of business process management and workflow methodologies.

**About Virtusa**

Teamwork, quality of life, professional and personal development: values that Virtusa is proud to embody. When you join us, you join a team of 27,000 people globally that cares about your growth — one that seeks to provide you with exciting projects, opportunities and work with state of the art technologies throughout your career with us.

Great minds, great potential: it all comes together at Virtusa. We value collaboration and the team environment of our company, and seek to provide great minds with a dynamic place to nurture new ideas and foster excellence.

Virtusa was founded on principles of equal opportunity for all, and so does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.