Operations Executive

2 days ago

Prahlad Nagar Ahmedabad Gujarat, India Creators Dream Full time

**About Us**

We are an exclusive creator-centric influencer marketing agency specializing in managing and onboarding top-tier creators. Our mission is to build long-term, meaningful partnerships with creators while connecting them with premium brand opportunities. We pride ourselves on being one of the most creator-friendly agencies in the industry.

**Role Overview**

The Creator Success Operations Executive plays a pivotal role in ensuring our creators receive exceptional support, seamless operational management, and opportunities for growth. You will be the bridge between creators, internal teams, and brand partners — ensuring smooth communication, timely deliverables, and outstanding creator satisfaction.

**Key Responsibilities**

**1. Creator Communication & Relationship Management**
- Build and maintain strong, trust-based relationships with creators.
- Conduct regular check-ins to ensure satisfaction and address concerns promptly.
- Collect, analyze, and implement feedback to improve our services.
- Proactively identify and resolve potential creator challenges before they escalate.

**2. Task & Project Coordination**
- Manage creator deliverables and ensure timely completion.
- Keep project status updated in the task management system.
- Coordinate with internal teams for smooth execution of campaigns.
- Monitor timelines and escalate potential delays.
- Ensure all creator requirements are met accurately.

**3. Lead Generation & Business Development**
- Execute outreach campaigns to expand our creator roster.
- Manage manual brand outreach to secure new partnerships.
- Handle inbound leads with professionalism and urgency.
- Maintain follow-up schedules and track outreach conversion rates.

**4. Brand Partnership Support**
- Facilitate communication between creators and brand partners.
- Coordinate campaign requirements for smooth execution.
- Support partnership negotiations and maintain accurate records of all interactions.

**5. Administrative Excellence**
- Update and maintain revenue sheets with deal details.
- Ensure CRM data is accurate and up to date.
- Prepare operational activity reports.
- Keep all communication records organized and accessible.

**Education & Experience**
- Bachelor’s degree in Marketing, Communications, Business Administration, or related field.
- 1-3 years of experience in client servicing, account management, or operations.
- Experience in influencer marketing, digital marketing, or the creator economy preferred.

**Skills & Competencies**
- Excellent written and verbal communication skills.
- Strong relationship-building abilities.
- Highly organized with the ability to manage multiple priorities.
- Proficient in CRM systems, task management tools, and Google Workspace/MS Office.
- Proactive problem-solving approach with strong attention to detail.

**Personal Attributes**
- Creator-first mindset and passion for the creator economy.
- Adaptable to fast-paced, dynamic environments.
- Collaborative team player with a results-driven attitude.
- Professional and dependable in all interactions.

**What We Offer**
- Competitive salary with performance-based bonuses.
- Career growth and professional development opportunities.
- Exposure to leading creators and premium brands.
- Modern tools and a collaborative, supportive team environment.

Pay: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Flexible schedule

Work Location: In person

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