Pd - Rtr

Ready to shape the future of work?_
- At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges._

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- If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment._

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- In this role, we require someone with extensive knowledge and experience in, Record to Report
- Servicing of Loans & Leasing portfolio which would primarily involve account maintenance, bank reconciliations, payment processing, invoicing and investor reporting._
- Responsibilities_

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- Loan Account Administration_
- _Onboarding of loans in system of record_
- _Seamless process of invoicing and report any discrepancies in process to management._
- _Payment processing via Check, wire, ACH with no errors._
- _Timely Account maintenance involving due date changes, contact info updates, assumptions, cancellations, etc to be processed within agreed TAT with client._
- _Refunds issued to borrowers are processed within agreed SLA_
- _Ensuring Quality checks are performed with 100% peer audit and 30% FLM audit on all deliverables._
- _Validation of all cash/ financial transaction via Cash Reconciliation at end of day._
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- Accounting_
- _Preparing of Daily/monthly collection & operating reconciliations_
- _Reporting of open items to management and to client on agreed timelines_
- _Preparing and accurately delivering of daily and monthly reporting to client with SLA._
- _Processing of sales & repurchases within agreed timelines._
- _Processing of refunds and filings checks within SLA._
- _Credit reporting is delivered to client as per agreed timeline._
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- Others_
- _All CORA workflows are actioned on daily basis and no workflow is open > 4 days without any valid reason._
- _100% peer audit and 30% FLM audit is performed on each activity and discrepancies to reported._
- _Ensure all SLAs/KPIs are met as per agreed in client contract._
- _SOPs to referred while processing and all recent changes are updated immediately._
- _Errors are reported on the error tracker on daily basis._
- _All knowledge gaps are reported to FLM to seek guidance._
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- Qualifications we seek in you_

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- Minimum Qualifications_
- _B.Com_

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- Preferred Qualifications/ Skills_
- _Good Written/Verbal Communication_
- _MS Excel Knowledge, Pivot, VLOOKUP, Macros, PowerBi_
- _Quality Lean/Process Improvement knowledge_

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- Why join Genpact?_
- _Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation_
- _Make an impact - Drive change for global enterprises and solve business challenges that matter_
- _Accelerate your career — Get hands-on experience, mentorship, and continuous learning opportunities_
- _Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day_
- _Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress_
- Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up._
- Let’s build tomorrow together._

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- Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation._

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Job_**_Process Developer_

**_ Primary Location_**_India-Gurugram_

**_ Schedule_**_Full-time_

**_ Education Level_**_Bachelor's / Graduation / Equivalent_

**_ Job Posting_**_Aug 5, 2025, 2:10:50 PM_

**_ Unposting Date_**_Aug 11, 2025, 1:29:00 PM_
- Master Skills List_Operations_
- Job Category_Full Time_