Scrum Master

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.

**Summary of This Role**:
Leads cross-functional teams to provide agile-based project deliverables and facilitates the team's work to accelerate delivery of business value by ensuring adherence to Scrum methodologies and processes. Facilitates internal and external communication, removes impediments, and serves as the intermediary between multiple product owners, managers, and team members. Using strong communication, facilitates the project team through the Scrum process of Release Planning, Sprint Planning for multiple product owners, Daily Scrums, Sprint Reviews and Retrospectives in a fast paced environment with competing priorities. Sets the example for Agile methods based upon the designated principles and ensures they are understood and exercised consistently within the team.

**What Part Will You Play?**:

- Facilitates the Scrum process to include; Daily Scrum Stand-up meetings, Sprint Planning, Backlog Grooming, Sprint Reviews and Retrospectives. Assists with internal and external communication, improving transparency and radiating information. Provides updates on the team's status and removes impediments to increase the probability of success in each Sprint. Establishes a team environment by building trust and creating transparency.
- Administers the day to day progress of Agile. Uses a collaborative approach while driving decisions. Holds team accountable to ensure they are successfully collaborating and adapting to project and cultural shifts. Maintains positive relationships with IT and internal customers to help facilitate effective completion of project work.
- Builds understanding of Agile foundation and processes. Assists with prioritization and identifying defects.
- Promotes and participates in the continuous improvement of structure, processes and tooling to enable the teams to deliver more value. Adopts an understanding of the overall business and of the business and technical terms presented.
- Develops and uses analytical skills to identify sources of impediments.

**What Are We Looking For in This Role?**:
**Minimum Qualifications**
- Bachelor's Degree
- Degree in a related field of study from an accredited university. Additional related TSYS experience may be considered in lieu of a degree.
- Typically Minimum 2 Years Relevant Experience Required Project management experience preferably within an established IT project management office or serving as a project manager for an Information Technology department. Experience within other areas of IT may be considered.

**Preferred Qualifications**
- Typically Minimum 4 Years Relevant Exp
- Previous Agile experience with some working knowledge of Agile approaches, tools and techniques.
- Certified Scrum Master and other Agile project management Certifications (CSM, SAFe, PMI-ACP)

**What Are Our Desired Skills and Capabilities?**:

- Skills / Knowledge - Developing professional expertise, applies company policies and procedures to resolve a variety of issues.
- Job Complexity - Works on problems of moderate scope where analysis of situations or data requires a review of a variety of factors. Exercises judgment within defined procedures and practices to determine appropriate action. Builds productive internal/external working relationships.
- Supervision - Normally receives general instructions on routine work, detailed instructions on new projects or assignments.
- Communication - Has advanced communication, collaboration and facilitation skills.
- Managing Multiple Priorities - Has advanced time management skills to manage competing priorities
- Issue Resolution - Has advanced negotiation and conflict management skills to resolve issues within and external to the team.

Global Payments Inc. is an equal opportunity employer.