Educational Counselor

Job Description: Educational Counsellor

**Location**: HSR Sector 1, Bengaluru
**Working Hours**: Monday to Saturday (Sunday Fixed Off), 11:00 AM - 10:00 PM
**Fresher**
**Qualification: 12th Pass & Above**
**Salary: ₹3,50,000 P.A. + Up to ₹2,50,000 P.A.**Incentive

Are you passionate about guiding students towards a brighter future? Do you possess excellent communication skills and a strong desire to make a positive impact?We are looking for enthusiastic and dedicated Fresher Educational Counsellors to join our growing team. This is an exciting opportunity to kickstart your career in the dynamic EdTech sector and help countless students achieve their academic and career goals.

**Key Responsibilities**:

- **Student Counseling**: Conduct in-depth counselling sessions with prospective students and their parents primarily over the phone, to understand their educational needs, academic background, and career aspirations.
- **Program Guidance**: Provide comprehensive information about our educational programs, courses, features, and benefits, clearly articulating how they align with the student's goals.
- **Doubt Resolution**: Address all queries and concerns of students and parents regarding courses, admissions, fees, and the learning process with patience and clarity.
- **Relationship Building**: Build and maintain strong, trusting relationships with students and parents, ensuring a positive and supportive experience throughout their decision-making journey.
- **Sales & Enrollment**: Effectively present our value proposition and persuade prospective students to enroll in our programs, contributing to admission targets.
- **Data Management**: Maintain accurate and detailed records of all interactions and student information in the company's CRM system.
- **Market Feedback**: Gather feedback from students and parents regarding our programs and services to help in continuous improvement.
- **Collaboration**: Work closely with the marketing and academic teams to ensure a seamless experience for students.

**Qualifications & Skills**:

- **Educational Background**: 12th Pass and above.
- **Language Proficiency**: Fluent in both **English and Hindi (mandatory)**. Excellent verbal communication skills in both languages are essential for effective counselling.
- **Communication Skills**: Exceptional interpersonal and communication skills, with the ability to articulate complex information clearly and persuasively.
- **Active Listening**: Strong active listening skills to understand student needs and provide tailored solutions.
- **Persuasion & Negotiation**: Ability to effectively present the value proposition and convince prospective students/parents.
- **Empathy & Patience**: A compassionate and patient approach when dealing with students and their concerns.
- **Goal-Oriented**: A results-driven individual with a strong desire to achieve and exceed targets.
- **Basic Computer Knowledge**: Familiarity with Google Suite and general computer operation.
- **Adaptability**: Ability to work in a fast-paced and target-driven environment.
- **Problem-Solving**: Resourceful in addressing student queries and challenges.
- **Mandatory**: Must have your own laptop.

**What We Offer**:

- Comprehensive training to equip you with the necessary skills and knowledge.
- A dynamic and supportive work environment.
- Opportunity to make a significant impact on students' lives.
- Attractive incentive structure based on performance.
- Clear growth path within the organization.

**How to Apply**:
**Job Types**: Full-time, Permanent

Pay: ₹9,671.41 - ₹25,000.28 per month

**Benefits**:

- Health insurance
- Life insurance
- Paid sick time
- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus
- Yearly bonus

Work Location: In person