Back Office Executive for Ecommerce App(Female)

1 week ago

Barasat, India Yris incorporation Full time

*Job Details*
- Create & execute planning for promotion of e-commerce app
- Handle all incoming calls from different organizations & individuals. Understand their needs & recommend suitable steps
- Handling weekly banking, payment gateways, shipment & deliveries etc.
- Handling stock update, all SKU related database.
- Handling app user's profile, customer database etc.
- Updating new launched product's details in main database accordingly.
- Communicate with others partner marchant properly, like: payment gateway provider, courier partner, finance partner etc. all
- Handling others staff properly, guide them, motivated them, lead them to achieve their individual target.
- Building relationship with new merchant as per needs
- Handling online & offline promotion and marketing related with apps
- Handling office management including employee's salary & allowances, supervising office premises related all work.
- Collaborate with potential user base & making plan to turn them into customers.
- Handling whole pipeling from any user's new order place to till successful delivery & payments. Also handling after sales queries like service, warranty etc. all possible options

***Requires Criteria:*

■ Proper knowledge of e-commerce platform, how they work, how they execute plan, whole run process etc. all

■ Proper knowledge on employee handling (office & filed both categories employee)

■ Proper knowledge on Payment Gateway, Courier Marchant, SKU database, SMS gateway, API etc. all related with e-commerce filed

■ Having good concept on social media platforms, promotion through social media, designing templates etc.

**Job Types**: Full-time, Permanent

**Salary**: ₹8,000.00 - ₹15,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Paid sick time

Schedule:

- Day shift

Supplemental pay types:

- Commission pay
- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Barasat, West Bengal: Reliably commute or planning to relocate before starting work (preferred)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)

**Speak with the employer**
+91 8961613140

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