Manframe with SQL

Company Description

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Company Name: FIS Global

**Job Description**:
**Position Type**:
Full time
**Type Of Hire**:
Experienced (relevant combo of work and education)
**Education Desired**:
Associate's Degree
**Travel Percentage**:
0%
Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

**EDUCATION REQUIREMENTS**
Bachelor’s degree in Engineering

**About the team**

An amazing opportunity to join a talented team of innovative and committed folks doing interesting work at the world’s largest global provider dedicated to financial technology solutions

**What you will be doing**

**What you bring**:
**Primary skill - IBM Mainframes**
- 4 to 6 years of experience in IBM Mainframe technologies
- L2 and L3 production support experience on IBM Mainframes
- Mainframe technology skills - COBOL or Assembler, JCL, VSAM & DB2

**Secondary skill - Windows SQL**
- 1+ year of production support experience in Windows and SQL
- Capacity planning
- Service Broker experience
- Adding permissions
- Adding new user
- SQL agent jobs - Application
- Data purge failures
- Deadlocks and locking
- Failover DR
- Index creation and design
- Index effectiveness
- Table partition failures

**Additional Skills and expectations from the role**
- Good networking knowledge (network layers, TCP/IP) will be an added advantage.
- Payments and/or Banking domain experience
- Excellent problem solving and communication skills.
- Automation experience
- Experience of Financial Services industry.
- Experience of working in matrix management of resources.
- Able to recognize and articulate project risks and issues for others to understand.
- Takes ownership and pride in delivery of high-quality projects.
- Able to build trust, willing to express opinions in debates, buy into decisions showing commitment and be accountable.
- Experience or understanding of ITIL Service Management principles at a basic level.
- Strong work ethic - pride in professionalism, responsibility and highly proactive
- Achieving Excellence. Leads by example. A ‘can do’ positive attitude.

**GENERAL DUTIES & RESPONSIBILITIES**
- Provide 24X7 support.
- Work in morning, evening and night shifts and on weekends on rotational basis.
- Provides technical support activities for a software production processing environment.
- Detects, diagnosis and reports related problems.
- Provides consultation to internal users with regard to software capabilities and use.
- Follows escalation procedures, when appropriate, to resolve incidents, problems or known errors in a timely manner.
- Uses appropriate diagnostic tools to isolate and resolve incidents, problems or known errors.
- Assists development teams in requirements definition, system design and delivery of projects.
- Verifies technical specifications for development projects.
- Acts as project liaison/Services Delivery advocate on projects.
- Assists client support with development of internal and client directed communications related to incidents, problems or known errors.
- Conducts production support validations/certifications and accepts turnover from development.
- Provides standardized operational reporting metrics to business as well as information technology management.
- Monitors and maintains product availability, capacity and performance for products based on defined service level.
- Participates in change management reviews, confirmation of changes implemented and validate associated documentation.
- Ability to provide on-call support and extended working hours when called on and willingness to accept periodic rotation to primary 24hour on-call role, responding within prescribed response times.
- Other related duties assigned as needed.

**FIS JOB LEVEL DESCRIPTION**

**What we offer you**
- A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
- A broad range of professional education and personal development possibilities - FIS is your final career step
- A competitive salary and benefits
- A variety of career development tools, resources and opportunities

**Privacy Statement**

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information