Oliver Wyman

**Oliver Wyman is now looking to recruit a Workflow Coordinator (Associate), to join our India office and be part of our IMEA (India Middle East Africa) team**

**The role will be based out of Gurugram office.**

**Job Overview**:
As a Workflow Coordinator for Presentation Studio, you are responsible for triaging, prioritizing, and managing the studio’s workflow and resourcing. You act as a key coordinator for creative production teams, ensuring resources are allocated effectively and deadlines are consistently met. Your role involves balancing workloads, monitoring project progress, and collaborating with all stakeholders to streamline processes and optimize efficiency.

**Expectations**:

- ** Branding**
- Maintain a good understanding of the brand's values, visual identity, and tone of voice.
- **Process**
- Oversee workflows to ensure creative tasks are completed efficiently and within scope.
- Continuously evaluate and refine resource management and workflow systems for optimal delivery.
- **
Project/ Resource Management**
- Triage incoming projects, assessing their alignment with business priorities and resource availability.
- Monitor project timelines and ensure all tasks meet deadlines and quality standards.
- **
Production**
- Collaborate with team leads to resolve resource bottlenecks and maintain smooth production schedules.
- Coordinate with stakeholders to address capacity challenges.
- **
Creative Competency**
- Maintain a high-level understanding of creative production workflows to manage project complexities effectively.
- Support the team by providing clear direction and prioritization aligned with project goals.
- **
Innovation & Adaptability**
- Respond quickly to shifting priorities, adjusting plans to meet business and creative needs.
- **
Communication**
- Serve as the central point of communication, ensuring all stakeholders are informed of project priorities and progress.
- Facilitate discussions to resolve conflicts and ensure alignment across teams
- **
Soliciting Opinion**
- Gather feedback from creative and operational teams to identify areas for improvement.
- Incorporate client and stakeholder input to ensure alignment with expectations and project objectives.
- **
Leadership**
- Guide teams in prioritizing tasks and managing workloads effectively.
- Mentor team members on best practices in resource management and workflow coordination
- ** Culture**
- Promote a collaborative and efficient work environment that values clear communication and teamwork.
- Celebrate team achievements and create opportunities for professional growth.
- **
Ethics & Compliance**
- Ensure resource allocation and workflows comply with organizational policies and legal standards.
- Proactively identify risks and develop strategies to mitigate them.
- ** AI**
- Explore AI tools for resource forecasting, capacity planning, and workload optimization.
- Explore AI-driven analytics to predict and address potential workflow bottlenecks.

**Required Skills**:

- ** Workflow Management**:Strong ability to develop, implement, and refine workflows that ensure efficient resource allocation and smooth project progression.
- **
Resource Allocation**:Proven skills in balancing workloads and optimizing team resources to meet deadlines and project demands.
- **
Communication Excellence**:Clear and effective communicator, ensuring alignment between stakeholders, creative teams, and leadership throughout project lifecycles.
- **
Process Optimization**: Experienced in identifying bottlenecks and implementing improvements to enhance efficiency and operational consistency.
- **
Collaboration and Flexibility**: Skilled at fostering collaboration across teams, adapting to shifting priorities, and maintaining a welcoming, client-focused approach.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.