
Collections Assistant
3 days ago
Job Description - Collection Assistant
Duties and Responsibilities:
- Advise customers of necessary actions and strategies for debt repayment
- Provide Customer Service Regarding collection issues, process customer refunds, process and review account adjustments.
- Responsible for monitoring and maintaining assigned accounts - customer calls, accounts adjustments, small balance write off, customers reconciliations and processing credit memos.
- Receive and Verify Invoices and requisitions for Services
- Prepares daily bank deposit
- Sending Reminders as per Service Charges Collection Policy
- Recommended Actions to be taken for the defaulters as per Service Charges Collection Policy to OA Manager/Building Manager
- Calling owners for Payment of Service Charges as per Collection Policy
- Using Mollak Software for collection and communication to the unit owner
- Making NOC for transfer of Sale for all units/buildings
**Education**:
- Bachelor's (preferred)
**Experience**:
- Collection Assistant: 1 year (preferred)
- Accounts receivable: 1 year (preferred)
- Accounts payable: 1 year (preferred)
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