Hiring for Us Process

6 days ago

Gurugram Haryana, India Vertex Global Full time

Inbound Voice Support - American Process (Gurgaon)

**Location**: Sector 18, Gurgaon, Haryana

**Salary**: up to ₹34,000 in-hand per month

**Job Type**: Full-time
**Work Mode**: Work from Office
**Working Days**: 5 Days/Week
**Weekly Offs**: 2 Rotational
**Cabs**: Both sides of the cab provided

**Eligibility Criteria**:

- **Education**: Undergraduates & Graduates eligible
- **Communication**: Excellent English communication skills are mandatory
- **Availability**: Immediate joiners only

**Responsibilities**:

- Handle **inbound customer queries** for a leading American service provider
- Provide accurate product and service information
- Ensure high levels of customer satisfaction
- Maintain professional tone and quality in all interactions

**Interview Process**:

- HR Round
- AMCAT Test (Minimum Score: 65 / Level B2)
- Operations Round

**How to Apply**: Send your resume HR Shafaque at **+91 9368089713** (Mention**:Voice_Gurgaon**)


**Job Types**: Full-time, Permanent, Fresher

Pay: ₹24,000.00 - ₹35,000.00 per month

**Benefits**:

- Flexible schedule
- Health insurance
- Leave encashment
- Paid sick time
- Provident Fund

Schedule:

- Day shift
- Morning shift
- Rotational shift

Supplemental Pay:

- Commission pay
- Joining bonus
- Overtime pay
- Performance bonus
- Quarterly bonus
- Shift allowance
- Yearly bonus

Work Location: In person

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