Tellecaller (Work From Office/home)

2 weeks ago

Pune, India Policy Planner Insurance Brokers Pvt Ltd Full time

Job Title: Telemarketing/Telesales Representative

**Job Description**:
A Telemarketing/Telesales Representative is responsible for making outbound phone calls to potential customers with the aim of promoting and selling products or services. This role is essential for businesses looking to expand their customer base and increase sales revenue through effective telephone-based communication.

Key Responsibilities:
Cold Calling: Initiate calls to potential customers from a provided list or database.

Product/Service Presentation: Clearly and persuasively explain the features and benefits of the products or services being offered.

Customer Engagement: Build and maintain rapport with prospects, addressing their questions and concerns.

Lead Generation: Identify and qualify potential leads by gathering information and assessing their interest in the product or service.

Sales Pitch: Deliver a compelling sales pitch tailored to the needs and preferences of each prospect.

Objection Handling: Address objections and hesitations effectively, providing information and solutions to overcome resistance.

Appointment Setting: Schedule appointments, demos, or follow-up calls for the sales team with qualified leads.

Data Entry: Accurately record and maintain customer information, interactions, and feedback in a CRM system.

Sales Target Achievement: Meet or exceed daily, weekly, or monthly sales targets and quotas.

Market Research: Stay updated on industry trends, competitor offerings, and customer preferences to enhance sales strategies.

Compliance: Adhere to telemarketing regulations, including Do Not Call (DNC) lists and opt-out requests.

Reporting: Provide regular reports and updates on sales activities and results to management.

Qualifications and Skills:

- High school diploma or equivalent; some college education may be preferred.
- Proven experience in telemarketing, telesales, or a similar role.
- Excellent verbal communication skills, with a clear and pleasant telephone manner.
- Persuasive and convincing sales skills.
- Ability to actively listen and adapt to customer responses.
- Strong problem-solving and objection-handling skills.
- Basic computer skills, including proficiency with CRM software and data entry.
- Self-motivated, results-driven, and able to work independently.
- Persistence and resilience in dealing with rejection and objections.
- Familiarity with the products or services being offered is a plus.

Working Conditions:
Telemarketing/Telesales Representatives typically work in an office or call center environment, though remote positions may be available. The job involves sitting for extended periods and making a high volume of phone calls. Flexible working hours, including evenings and weekends, may be required to reach a diverse audience.

This job description is intended to provide a general overview of the responsibilities and requirements for a Telemarketing/Telesales Representative. Specific duties and qualifications may vary depending on the employer and industry.

**Salary**: ₹9,000.00 - ₹15,000.00 per month

Schedule:

- Day shift

Ability to commute/relocate:

- Pune, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)

**Speak with the employer**
+91 9168697357

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