Order to Cash

1 week ago

Bengaluru, India Quess IT Staffing Full time

**About Us**

“Magna Infotech, now Quess IT Staffing, is India’s largest IT staffing company with over 20 years of experience in staffing IT professionals in 300+ companies across levels and skillsets. Our 10,000+ associates deployed in 80+ cities and towns are proficient in over 500 technological skills. Our associates help enable cutting edge solutions some of the biggest names across industried. Quess IT Staffing is a division of Quess Corp Limited, India’s leading business services provider and largest domestic private sector employer. Quess Corp Limited is - ‘A Great Place to Work’ certified - a testament to our excellent culture, people, and processes.”

**About Company**

**Roles and Responsibility**
- Description:
Customer Master Data
- Review customer contract/ new customer creation template/ maintenance of Customer Data Template according to defined parameters.
- Update contract/ customer information on ERP system based on the client policies and procedures and share information with the requestors
- Perform Customer master data related activities within the specified timelines and per TAT.
- Adhere to the Accuracy parameters as prescribed within SLA
- Ensure all adhoc activities assigned are completed within allocated timeframe
- Closure of PLM cases within defined timelines
- Proactively highlight any issues within the process
- Address issues highlighted or any escalation ensuring avoidance of it reoccurrence
- Assisting & performing month close activities
- Credit Analysis
- Review Credit Request received from Client based on defined guidelines along with performing yearly analysis for pre-defined customers.
- Retrieve Credit Bureau Reports from D&B for the customers based per Credit policies and procedures.
- Analysis with recommendation of credit limit for customers. Any rejection should have reason with detailed comments
- Take inputs from Supervisor / Manager whereby credit limit clarity is required
- Update Credit limits based on the approval metrics
- Perform Credit investigation activities within the specified timelines/ TAT.
- Adhere to the accuracy parameters as prescribed within SLA
- Proactively highlight any issues within the process
- Address issues highlighted or any escalation ensuring avoidance of it reoccurrence
- Address issues highlighted or any escalation ensuring avoidance of it reoccurrence
- Assisting & performing month close activities
- Collections
- Downloading of bank statement
- Run payment predictor for auto cash posting
- Run various month end reports as per the agreement with Client
- Bank Reconciliation
- Raise queries with Client and collections team on issues within remittances received from Customers
- Follow up on unapplied and unidentified payments
- Perform write offs based on the approvals and documents received from Client
- Address issues highlighted or any escalation ensuring avoidance of it
- Assisting & performing month close activities

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