Mobile Technician

2 days ago

Coimbatore Tamil Nadu, India IT World Full time

**Service Engineer**

The Service Engineer should address & attend the walk-in customers, after diagnosing should provide adequate solution options to them & fill in the job sheet by mentioning the case issues. He / She should clear the units within the specified TAT.

**Responsibilities**

**Service Activities**
- Assess hardware / software malfunctions by means of diagnostic tools and customer input as mentioned in job-sheet
- Disassemble and reassemble units to repair or replace worn or malfunctioning components and consumables as per the manufacturer specifications/guidelines
- Conducting quality test for the resolved units
- Maintains quality service by establishing and enforcing organization standards
- Attend ongoing training events sponsored by company or machine manufacturers to stay up-to-date on the latest technology and repair options
- Handling customer escalations

**Accounting Process**
- Making entries of purchased spare parts in Simpliciti and also purchase return entries
- Handling petty cash
- Preparing all relevant service reports

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹20,000.00 per month

Schedule:

- Day shift
- Morning shift

**Experience**:

- total work: 2 years (preferred)

Work Location: In person

**Speak with the employer**

+91 8526087777

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