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**Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and**expertise** in data, technology, and AI.**

**In this role,**t**he position is responsible but not limited to**assisting** collections manager in supervising and monitoring functions relative to Accounts Receivable (invoice collections and deduction resolution) to**includes reconciliations** of accounts, resolution of deductions, reporting, analytics, communication with client and meeting the needs of the client**.**

**Responsibilities**

**Trains and supervises staff on invoice collections/deduction resolution.**

**Assigned to manage collection account or accounts.**

**Communicates internally and with the client on any issues related to the Receivables**

**Prepares, reviews, and analyzes reports and**provides** root cause analysis detailing the aging of the accounts receivable as needed.**

**Daily E360 Huddle updates and bi-monthly 1:1**session** with the team.**

**Handles all internal and external escalations.**

**Preparing and reviewing monthly bonuses with analyst.**

**Prepares yearly analyst performance reviews.**

**Reviews the performance and efficiency of each analyst and conducts routine one-on-ones/evaluations.**

**Conducts routine huddles with the team**.**

**Partake in Client conference calls**

**Identify** areas of Business Impact - preparation of documentation.**

**Qualifications we**seek** in you**

**Minimum**Q**ualifications** / Skills**

**High School diploma**required**

**Relevant work experience**

**Good analytical and problem-solving skills -**

**Ability to learn ERP systems with preferable knowledge of SAP**

**Excellent MS Office skills including MS Excel**

**Previous** experience of working on continuous process improvements.**

**Preferred**Q**ualifications**/ Skills**

**Ability to lead and train staff**

**Knowledge of Accounts Receivable Collections and Deductions**

**Good/Excellent Computer Skills**

**Ability to work with all Microsoft Office programs especially MS Word, Excel, Power Point, and Access**

**Excellent Written and Verbal Communication Skills**

**Excellent Customer Service Skills**

**Good analytical skills**

**Ability to**multi-task**

**High level** of professionalism**

**Green belt trained and tested**

**Knowledge and experience in SAP**

**_
Job_**_Management Trainee_

**_ Primary Location_**_India-Noida_

**_ Schedule_**_Full-time_

**_ Education Level_**_Bachelor's / Graduation / Equivalent_

**_ Job Posting_**_Feb 17, 2025, 9:05:41 AM_

**_ Unposting Date_**_Ongoing_
- Master Skills List_Operations_
- Job Category_Full Time_