Computer Operator(Female)

3 days ago

Partapur Meerut Uttar Pradesh, India PRAKASH SPORTS INDUSTRIES Full time

**Job Title**: Computer Operator & Complaint Handling Executive

**Location**: B8, Udhyogpuram partapur Industrial area Meerut UP

**Job Type**: Full Time
**Department**: Complaint
**Reports to**: Manager

**Job Summary**:
**Key Responsibilities:Computer Operations**:

- Monitor and maintain computer systems.
- Perform data entry, daily backups, and routine software updates.

**Complaint Handling**:

- Acknowledge complaints promptly and provide accurate information or timelines.
- Investigate and coordinate with relevant departments to resolve issues.
- Follow up with complainants to ensure satisfaction and closure.
- Maintain records of complaints, resolutions, and feedback for reporting.

**Qualifications**:

- Graduate or computer diploma
- Proven experience in computer operations and/or complaint handling.
- Good understanding of computer systems (Windows/Linux), MS Office tools.
- Strong communication skills in Hindi and English.
- Ability to stay calm under pressure and deal with frustrated customers.

**Preferred Skills**:

- Familiarity with helpdesk or complaint management systems.
- Basic knowledge of computer
- Strong organizational skills and attention to detail.

**Working Conditions**:

- May require working in shifts.
- Ability to manage multiple tasks simultaneously.

**Job Types**: Full-time, Permanent

Pay: ₹10,000.00 - ₹12,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Internet reimbursement
- Paid sick time

Work Location: In person

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