International Voice Process

4 days ago

Hyderabad, India The palcement park Full time

If a caller has a complaint, the agent should listen carefully to the complaint and provide appropriate help.
- If a caller asks for a return call, the agent must schedule a time for the return call. The agent must also schedule a return call if the caller asks for a callback within a certain time frame.
- If the customer service agent does not have the information or authority to resolve the issue, the customer service agent must direct the caller to the appropriate customer service representative.

**Job Types**: Full-time, Regular / Permanent, Fresher

**Salary**: ₹20,000.00 - ₹30,000.00 per month

**Benefits**:

- Health insurance
- Life insurance
- Provident Fund

Schedule:

- Day shift
- Morning shift
- Night shift
- Rotational shift

Supplemental pay types:

- Overtime pay
- Performance bonus
- Shift allowance

Ability to commute/relocate:

- Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (required)

**Experience**:

- International voice process: 1 year (required)

**Language**:

- EXCELLENT IN ENGLISH (required)

License/Certification:

- TWO DOSE OF VACCINATION CERTIFICATE (required)
- EXPERIENCE AND RELIVING LETTER (required)

**Speak with the employer**
+91 7386669731

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