Gm Customer Support

Position- AGM/GM Customer CareLocation- Gurgaon(5-WFO)About Company- Frankfinn Institute of Air Hostess Training is one of India's leading vocational training institutes, primarily known for offering courses in aviation, hospitality, travel management, and customer service. Established in 1993, Frankfinn has built a reputation for producing skilled...

Job Summary:We are seeking a dedicated and customer-focused Customer Support Executive (Voice) to join our team. The role involves handling inbound and outbound calls, addressing customer queries, providing accurate information, and ensuring a positive customer experience. The ideal candidate should have excellent communication skills, a problem-solving...

Ready to take up a business strategy role? Apply your analytical skills? Be the change agent? Educate and challenges status quo? Lead technology adoption for 'multiple' global businesses? CustomerSuccessBox is looking for a Customer Success Manager to "raise the bar" of customer success, not just for CustomerSuccessBox, but also for the entire B2B SaaS...

About Client : Incorporated in 1993, Client has pioneered Soft Skills training in India, spanning industries such as Aviation, Hospitality, Travel, and Customer Service, and has consequently transformed countless careers in the process. Bearing witness to its excellence, Client has appeared for Eight years in The Limca Book of Records for the Highest...

SummaryGM Analytics Solutions is looking for a driven, dedicated and experienced AR Caller proficient in US healthcare willing to work in Night shift.Job Description1-3 years Experience is required in AR calling for US HealthcarePerform outbound calls to insurance companies to collection outstanding AR.Working on Denials, Rejection, Request for additional...

SummaryGM Analytics Solutions is looking for a driven, dedicated and experienced A R Caller/ Medical Billing professional , proficient in US healthcare willing to work in Night shift.Job Description1 to 5 years Experience is required in AR calling for US Healthcare.Allscripts software KnowledgePerform outbound calls to insurance companies to collection...

SummaryGM Analytics Solutions is looking for a driven, dedicated, and experienced HR Generalist.Job DescriptionAddress employee's queries on issues related to compensation and labor regulations, and all other relevant topicsAssisting in talent acquisition and recruitment processesConducting employee onboarding.Implement new company policiesresolving employee...

Key Areas of Responsibility:1. Calendar & SchedulingManage the GMs calendar: meetings, appointments, travel plans.Ensure necessary documents and briefings are ready before meetings.Coordinate schedules with internal teams and external parties.2. Correspondence & CommunicationScreen and respond to emails, calls, and letters on behalf of the GM.Draft and...

Key ResponsibilitiesTeam Leadership & ManagementSupervise, coach, and motivate a team of customer support representatives.Monitor team performance, set goals, and provide feedback through regular 1:1s and performance reviews.Manage schedules, workload distribution, and ensure adequate coverage across shifts.Customer Support OperationsOversee day-to-day...

Role- Customer Success AssociateExp- 1+ yrsLocation: Gurugram (Onsite)Role DescriptionThis is a full-time, on-site role based in Gurugram for a Customer Support (International Voice Process) professional. The role will involve managing customer inquiries, resolving complaints, providing technical support, and ensuring high levels of customer satisfaction....