Chauffeur Driver

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- Maintain proper records of the trip starting and ending kilometres or miles.
- The guest signature must be taken if the room bill is to be posted on to the folio.
- If the guest is paying the taxi fare by cash then the exact tender or change must be returned back to the guest.
- If the guest is paying by credit or debit card then he/she should be able to handle the mobile EDC (Electronic Data capture machine) and swipe the accurate charges on the machine.
- Follow the standard route and reporting time schedule at all times.
- Forward or report all guest complaints, problems or incidents to the manager on duty or travel desk manager.
- Perform any trips and drives with the hotel car/bus as requested.
- Responsible to park the car at designated parking areas and also follow the parking policy.Able to meet all the comfort requirements of the hotel guests and customer.
- Able to drive in a safe and efficient manner.
- Able to keep a record of all the incidents while driving, for example, any accidents or tickets.
- Able to ensure safe and easy travel for the customers/ guests to their destinations or to the hotel.
- Able to file the record of the timings for which the vehicle was used and the purpose to his/ her superior.
- Able to comply with all the traffic/ road rules and regulation of the state while also following the policies of the hotel authorities.
- Responsible to ensure the safety of the guests while travelling.
- Responsible to ensure the security of guest belonging while travelling.
- Ensure that the guests are wearing seat belts.
- Able to welcome the guest with a placard at the airport.
- Maintain good coordination with the hotel's airport representative.
- Able to maintain a positive conversation with the guests.
- Should follow all designated SOP's for any vehicle breakdowns and accidents.
- Assist the guests with the luggage as and when required.
- Transport guest luggage to and from designated bell desk or lobby area.
- Provide the complimentary water and cold towels (as per hotels standard operating policy SOP) once the guest is seated comfortably in the car.

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- Maintain proper records of the trip starting and ending kilometres or miles.
- The guest signature must be taken if the room bill is to be posted on to the folio.
- If the guest is paying the taxi fare by cash then the exact tender or change must be returned back to the guest.
- If the guest is paying by credit or debit card then he/she should be able to handle the mobile EDC (Electronic Data capture machine) and swipe the accurate charges on the machine.
- Follow the standard route and reporting time schedule at all times.
- Forward or report all guest complaints, problems or incidents to the manager on duty or travel desk manager.
- Perform any trips and drives with the hotel car/bus as requested.
- Responsible to park the car at designated parking areas and also follow the parking policy.
- Obey all traffic and driving regulations like speed limit etc at all times.
- Keep the vehicle spotless in both exterior and interior appearance.
- In charge of the maintenance of his vehicles service dues, cleaning, up keeping and running condition.
- He/she is responsible to report to the superiors regarding all incidents.
- Assist with hotels administrative departments with transportation requirements like sales calls etc.
- Always maintain positive customer relations at all times.
- Have a good knowledge of the hotel's facilities and services.
- Able to provide information on hotels amenities, activities, restaurants and any places of interest near the hotel.
- Able to provide details on hotels room features like wifi, minibar, tea coffee maker and other amenities if asked by the guest.
- Responsible to maintain either hotel's vehicle or the vehicle of third party service providers.
- Keep the assigned car or vehicle clean and ensuring that it is mechanically sound.
- The vehicle must be spotless in appearance and ready to go for a drive without issue at all times.
- Inspect vehicle using the car/limousine checklist and rectify any issues found during the checking.
- Ensure effective handover from the earlier shift and sign on the log book.
- Preferably non-smoker due to the close proximity with the guest, use mouth freshness to avoid bad odours.
- Maintain high grooming and personal hygiene standards.
- Always wear a proper uniform with name tag nicely polished (if required).
- Practices accident prevention measures.
- Maintains good personal safety and grooming standards.
- Maintain the parking spaces and key cabinet and ensure cleanliness is to the maximum.
- Treat all clients and colleagues in a polite and courteous manner at all times.
- Perform any other duties as assigned by the management.

**Prerequisites**:

- Excellent driving skills.
- Valid driver's license with the excellent driving record.
- No black points on license.

**Education**:
High school or similar educational qualification.

**Experience**:
2-3 years prior hot