
Computer Operator
4 days ago
**Key Responsibilities**:
**1. Order Processing**:
- Manage order fulfillment across B2B and e-commerce platforms, ensuring accuracy and timeliness.
- Monitor and track order status, addressing issues promptly.
- Coordinate with inventory and warehouse teams for product availability and packaging.
**2. B2B and E-commerce Management**:
- Oversee day-to-day operations of B2B and e-commerce channels.
- Optimize processes for both platforms to enhance customer satisfaction and efficiency.
- Analyze sales data and provide insights for improving operational strategies.
**3. Invoices and Documentation**:
- Generate and process invoices for B2B and e-commerce orders.
- Ensure proper documentation and record-keeping for all transactions.
- Verify the accuracy of invoices against purchase orders.
**4. Dispatch and Logistics**:
- Coordinate dispatch schedules and ensure timely deliveries.
- Work closely with logistics partners to manage shipping timelines and resolve delivery issues.
- Optimize shipping methods and costs to improve operational efficiency.
**5. Tools and Platforms Expertise**:
- Utilize Uniware and Zoho for inventory management, order processing, and reporting.
- Leverage Google Suites for documentation, communication, and collaboration.
- Maintain accurate data across all platforms and tools.
**6. Delivery Partner Management**:
- Establish and maintain agreements with delivery partners.
- Ensure compliance with service-level agreements (SLAs) and operational standards.
- Build relationships with partners to address challenges and negotiate better terms.
**Required Skills and Qualifications**:
- Bachelor’s degree in Business Administration, Supply Chain Management, or a related field.
- 2-4 years of experience in e-commerce operations or similar roles.
- Proficiency in Uniware, Zoho, and Google Suites.
- Strong understanding of logistics and delivery processes.
- Excellent organizational and problem-solving skills.
- Ability to manage multiple tasks and meet deadlines.
- Strong communication skills to liaise with internal teams and external partners.
**Preferred Skills**:
- Experience in handling B2B platforms and order processing.
- Familiarity with delivery partner agreements and contract management.
- Knowledge of industry trends in e-commerce logistics and operations.
Pay: ₹9,702.66 - ₹22,539.78 per month
Schedule:
- Fixed shift
- Morning shift
**Language**:
- English (preferred)
Work Location: In person
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