Operations Assistant

Opening: 1 Nos.

Job ID: 58565

Employment Type: Full Time

Reference:
Work Experience: 4.0 Year(s) To 6.0 Year(s)

CTC Salary: 6.00 LPA TO 9.00 LPA

Function: ITES / BPO / KPO / Customer Service / Operations

Industry: Power/Infrastructure/Projects/Energy

Qualification: B.Tech/B.E. - Computers; B.Tech/B.E. - Energy; MBA/PGDM/MPM - Finance

**Location**:

- Ahmedabad

, Remote Work Allowed
**MAIN DUTIES/RESPONSIBILITIES**:

- Assist to build the pricing and product model
- Assist to manage the end-to-end workflow requirements of the pricing and product
- Assist to manage the end-to-end workflow requirements of the e-billing run process
- Resolve and assist any pricing, product, and billing inquiries or problem-solving in a timely manner
- Cross-analyzing data to identify any variations of usages, charges, and other potential revenue leakage points via consolidation, reconciliation, validation, and correction of data
- Ensure all maintenance and continuous improvement of KPIs relating to all areas of pricing, product, and billing.
- Be a customer focus driven in all aspects of the role
- Identify and assist implementation changes to increase process efficiencies and improvements, including scoping documents for system development

**SKILLS & EXPERIENCE**

**Qualifications**:

- Appropriate tertiary and/or postgraduate qualifications in a relevant discipline: IT, Engineering, and Finance
- Understanding and experience of the Australian electricity market
- Experience in and/or knowledge of price and risk management in a regulated industry

**Experience**:

- Experience in a similar product/price/revenue/billings/data analyst position
- IT, Engineering, or Finance study background with 2-3 years of experience in a similar role
- Energy industry experience with exposure across multiple facets of the energy market advantageous

**Skills**:

- Strong Financial and Commercial acumen
- Advanced Excel Skills
- Combine strategic thinking with superior attention to detail
- Strong analytical and problem-solving skills including the ability to interpret business needs and clearly articulate the problem statement and required solution
- An eye for continuous improvement with an ability to improve business practices to achieve higher performance levels
- Ability to engender positive and collaborative relationships with departmental Managers and wider business stakeholders
- Excellent communication (both written and verbal), organizational and engagement skills with the ability to influence stakeholder

**Key Skills**:

- Product Pricing
- Billing
- Implementation Assistance

**Company Profile**:
We are a growing team who are passionate about creating a community-powered solar solution. By combining cutting-edge technology with the Aussie values of independence, fairness, and mateship, we are making it easy for communities all around Australia to replace Big Energy with Community Solar, which is powered by your peers.