Kyc Operator

2 weeks ago

Mumbai, India Deutsche Bank Full time

**Job Title-KYC- Senior Analyst / Associate**

**Location
- India**

**Role Description**:
**What we’ll offer you**

As part of our flexible scheme, here are just some of the benefits that you’ll enjoy
- Best in class leave policy
- Gender neutral parental leaves
- 100% reimbursement under childcare assistance benefit (gender neutral)
- Sponsorship for Industry relevant certifications and education
- Employee Assistance Program for you and your family members
- Comprehensive Hospitalization Insurance for you and your dependents
- Accident and Term life Insurance
- Complementary Health screening for 35 yrs. and above

**Your key responsibilities**
- Demonstrate complete end to end understanding of the process along with the associated risks
- Ensure all the assigned cases are proactively managed with valid observations and without any escalations from the case managers / Business
- Ensure all the queries from the group inbox are responded in a timely manner without any follow up from managers, case managers or Business
- Timely escalations of Issues and Risks identified to management.
- Adherence to Quality Checklist recommended & ensure required details are captured & complete in all respects.
- Minimise client outreach and enable request for all required documentation the first time round
- Ensure no KYC is complete without a TAX Form
- Ensure the QA Scores are 100% and AFC scores at 100 %
- Ensure all the adoptions are completed with the first time pass rate of 100% accuracy in line with project Mercury.
- Actively supports the various Audit / Compliance requests without any follow up’s from the managers
- Drives the Daily knowledge share sessions and actively takes part in order to increase the teams understanding of the process
- Ensure Quality of service and file production across all data points on a client file is accurate

**Your skills and experience**
- Graduates with good academic records
- Overall experience of atleast 1 years in the Banking/Finance industry
- KYC background with a minimum of 1 years experience working in Client Onboarding team.
- Good knowledge of regulatory trends and developments
- Proven ability to prioritize competing demands.
- Effective communication skills - to be able to manage relationships with clients virtually.
- Able to cope well under pressure and meet deadlines
- Eye for detail and willingness to question current state practices
- Independent, self-motivated and a team player.
- Ability to use sound judgment to determine due diligence quality and if meets regulatory standards.
- Excellent verbal and written communication skills

**How we’ll support you**
- Training and development to help you excel in your career
- Coaching and support from experts in your team
- A culture of continuous learning to aid progression
- A range of flexible benefits that you can tailor to suit your needs

**About us and our teams**

Our values define the working environment we strive to create - diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation. We build talented and diverse teams to drive business results and encourage our people to develop to their full potential. Talk to us about flexible work arrangements and other initiatives we offer.

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