Coordinator I Retail

3 days ago

India NSF International Full time

As a **Coordinator I Retail**, you will be responsible for serving as the primary contact for customers as it pertains to their account information and expectations.

**Principal Accountabilities**include, but are not limited to:

- Provides administrative support
- Accurately enters customer information in internal and external databases
- Attains Key Performance Indicators and turnaround times outlined by the department
- Provides daily, weekly, and monthly reports to leadership
- Communicates customer expectations to appropriate parties
- Keeps knowledge current on scheme requirements and customer expectations
- Implements and recommends ideas and concepts for continuous process improvement from a customer and business perspective
- Performs routine administrative tasks as requested
- Performs other duties as needed

**Required Qualifications**:

- 4 year degree
- 1-5 years of experience

**Preferred Qualifications**
- Experience in a customer-facing role
- Manage customer account
- Demonstrated interpersonal and communication skills (written and verbal) to effectively deal with multiple stakeholders.
- Exceptional attention to detail
- Excellent multi-tasking skills and highly organized with the ability set priorities to meet customer expectations
- Ability to work independently, follow through on all assignments and meet deadlines
- Proficient with Microsoft Office software, i.e. Word, Excel, PowerPoint, Outlook, etc.

LI-AP1

About Us: With a legacy spanning more than 80 years, NSF leverages science and innovation to improve human and planet health. We provide science-driven, independent testing, inspection, certification, and advisory services and develop the very standards that drive the food, water, and life sciences industries worldwide. We empower our clients to navigate shifting regulations to improve consumer health, safety, and quality of life.

One of our core values is We Are One NSF. This means that while we’re one team, we embrace the cultural, ethnic, language, and demographic diversity that reflects the societies in which we live and work.

Come join a team that makes a difference in the world. More information about NSF can be found at nsf.org.

NSF is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability.

About the Team: As pioneers in the food safety industry, NSF is proud to play a vitally important role in helping food service businesses of all sizes, from local cafes to multinational supermarket brands, stay ahead of risks, regulations and consumer expectations, while delivering on their commitment to food safety and public health.

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