Co-ordinator

Chennai, IN-TN
- Position Type

Full Time
- Requisition ID

11637
- Level of Education

3 Year Degree or equivalent
- Years of Experience

5+ to 7 Years

**About Exela**

Exela is a business process automation (BPA) leader, leveraging a global footprint and proprietary technology to provide digital transformation solutions enhancing quality, productivity, and end-user experience. With decades of expertise operating mission-critical processes, Exela serves a growing roster of more than 4,000 customers throughout 50 countries, including over 60% of the Fortune® 100. With foundational technologies spanning information management, workflow automation, and integrated communications, Exela's software and services include multi-industry department solution suites addressing finance & accounting, human capital management, and legal management, as well as industry-specific solutions for banking, healthcare, insurance, and public sectors. - Through cloud-enabled platforms, built on a configurable stack of automation modules, and 17,500+ employees operating in 23 countries, Exela rapidly deploys integrated technology and operations as an end-to-end digital journey partner.

**Health & Wellness**

We offer comprehensive health and wellness plans, including medical, dental and vision coverage for eligible employees and family members; paid time off; and commuter benefits. In addition, supplemental income protection including short term insurance coverage is available. We also offer a 401(k)-retirement savings plan to assist eligible employees in saving for their retirement. Participants are provided access to financial wellness resources and retirement planning services.

**Military Hiring**:
Exela seeks job applicants from all walks of life and backgrounds including, but not limited to, those who are transitioning military members, veterans, reservists, National Guard members, military spouses and their family members. Individuals will be considered no matter their military rank or specialty.

**Job Summary & Objective**
The Coordinator will monitor, analyze, review various tasks/process/product. Provide update/ statistical reports and response and send to requestors. Coordinate with internal business partners to request task completion and assist with escalations. Monitor project timelines and project plans, and assist with Delivery along with Quality.**Essential Functions & Responsibilities**
- Must follow and meet Key Performance Indicators/ Expectations (KPI/ KPEs) for this role.
- Execute the tasks as assigned
- Provide timely regular updates and reach out to manager on any escalations.
- Monitor, analyse, review various tasks/process/product.
- Provide update/ statistical reports and response and send to requestors.
- Identify process improvement opportunities and establish a “continuous improvement” mindset.
- Promotes collaboration within the team.
- Perform Configuration/collaborate with internal in configuration of process/product
- Reviews exception items and escalations identified by internal business partners, identify and communicate issues and assisting with resolution and communication.
- Works collectively with internal business partners to achieve program objectives, which may include review of operations procedures, providing information for product/process development, etc.
- Follows best-practice project planning and status reporting per established standards and procedures.
- Prepare project and program statistics and reports.
- Review and resolution of correspondence and sensitive documents.
- Completes database research and review of records to answer inquiries, monitor project outcomes, and review positive pay and processing exceptions.
- Participates in team meetings, track action items and prepare minutes as assigned.
- All other responsibilities as assigned.

**Minimum Job Qualifications & Requirements**
- **Three years of college or equivalent.**:

- **Should Work From Office**:

- **Previous Experience in Exela’s Healthcare Project/Process.**:

- **Should be a Go-Getter**:

- **Knowledge in Healthcare Process especially ANSI/NSF/File net/ Other Healthcare Output standards**:

- **Proficient with Microsoft Word, Excel, Outlook and PowerPoint.**:

- **Basic working Knowledge on Various Databases like MYSQL, SQL etc.,**:

- **Strong organizational and time management skills.**:

- **Strong written and oral communication skills.**:

- **Ability to handle and prioritize multiple tasks.**:

- **Able to work extended hours on occasion.**:

- **Positive and professional attitude.**:

- **Should be willing to learn new skills/knowledge**

**Disclaimer**:
Exela is committed to creating a diverse environment and is proud to be an equality opportunity employer. Qualified applicants will considered for employment without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, disability, gender/sex, marital status, sexual orientation, gender identity, gender ex