Affluent Banking:network Coverage

**Greeter**

**INTERNAL USAGE**:
**No. of Vacancies**:

- 1**Reports to**:

- BOsh**Is a Team leader?**
- No**Team Size**:

- 1**Grade**:

- Deputy Manager, Assustant Manager**Business**:

- Affluent Banking**Department**:- Affluent Banking**Sub**Department**:

- NA**Location**:

- Per requirement**About Affluent Banking**
- Affluent Banking caters to a segment of customers who are High Net Worth Individuals with a range of customizable offerings in wealth management, personal banking and business & lending solutions. It gives a highly personalized services with an expertise driven approach of an investment house with the great stability and immaculate execution. Affluent Business offer a gamut of different product offerings tailor-made to its customers with seamless touch-points**About** **the** **Role**
- greet customers at the first point of contact as soon as the customers approach the branch and to provide excellent service to customers

**Key Responsibilities**
- Handling walking customers and guiding them to the correct service
- /cash desk
- Handling and closing quick kill queries.
- Handling inward / outward mails
- Encourage customers to digital channels.
- Ensuring nil audit observations
- Timely clearance of branch cheque drop box within stipulated cut off
- Encourage customer for increase in CASA balances (fresh/float).
- Other activities -a. Handling display / Binder b. Support branch BOSH for branch related activities c. Support in branch up keep. etc.

**Qualifications**

Optimal qualification for success on the job is:

- Graduation/ Post graduation from a recognized institute
- 0-3 years
- experience in the relevant field

**Role Proficiencies**:

- Knowledge of banking products and services
- Ability to solution issues and manage complex situations
- Good communication (both verbal and written) skill in both English and the local language
- Ability to handle pressure and meet deadlines
- Good networking and relationship building skills