Hiring Male and Female Undergraduate and Graduate:

4 days ago


PimpriChinchwad Maharashtra, India Hiphonic Pvt Ltd Full time

We are Inviting Under Graduate And Graduate Exciting Job Role.

Domain - Non Technical Voice Support

Job Location - pimpri-chinchwad

Qualification - Graduate, and under graduate.

Shifts - Morning

Skills - Good Spoken English and Hindi

**Job Summary**:
To handle queries and complaints from customers tactfully, provide excellent customer experience at every interaction and ensure end to end resolution by taking complete ownership for the customer in every transaction. The goal is to gradually achieve superior customer engagement and ensure a significant improvement in customer experience. Being a part of this team also means to be the whistleblower, highlighting issues impacting customers both external and internal.

**Key Attributes**:
Excellent interpersonal skills, with the ability to troubleshoot functional and non-functional issues correctly and clearly to external customers and internal stakeholders

Should have knowledge in problem cause identification

Should be able to handle arguments, service denials and rebuttals effectively

Should be able to display accountability and ownership in every customer interaction

Strong time management skills

Should be flexible

**Job Types**: Full-time, Permanent

Pay: ₹19,000.00 - ₹28,000.00 per month

**Experience**:

- total work: 1 year (preferred)

Work Location: In person



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