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Waiter

3 weeks ago

Kochi, India THE AVENUE REGENT Full time

Qualification **:degree or diploma in hotel management is compulsory**
- excellent communication and interpersonal skills.
- Ability to work efficiently in a fast-paced environment.
- Attention to detail and a commitment to providing exceptional service.
- Flexibility to work evenings, weekends, and holidays as needed.

**Job Summary**:
**Key Responsibilities**:

- **Customer Service**:

- Greet guests warmly upon arrival and provide them with menus.
- Assist guests in making menu selections and provide recommendations if needed.
- Take accurate food and beverage orders from guests.
- Serve food and beverages promptly and efficiently.
- Ensure guest satisfaction by addressing any concerns or special requests.
- **Table Maintenance**:

- Set up tables with appropriate silverware, glassware, and condiments.
- Maintain cleanliness and organization of dining areas, including clearing tables and resetting them for the next guests.
- Ensure tables are properly arranged to accommodate reservations and special requests.
- Monitor table turnover and communicate effectively with the kitchen staff to ensure timely service.
- **Product Knowledge**:

- Have a thorough understanding of the menu offerings, including ingredients and preparation methods.
- Stay updated on daily specials, promotions, and menu changes.
- Answer questions from guests regarding menu items, allergies, and dietary restrictions.
- **Teamwork**:

- Collaborate with other restaurant staff members to provide a seamless dining experience.
- Communicate effectively with kitchen and bar staff to ensure accurate and timely delivery of orders.
- Assist colleagues during busy periods to maintain smooth operations.
- **Upselling**:

- Promote additional items such as appetizers, desserts, and specialty beverages to enhance the guest experience and increase revenue.
- Encourage guests to join loyalty programs or sign up for promotions when applicable.


**Salary**: ₹9,000.00 - ₹18,000.00 per month

**Benefits**:

- Food provided
- Health insurance
- Provident Fund

Schedule:

- Rotational shift

Work Location: In person

**Speak with the employer**

+91 9495843587