Hotel Receptionist
2 days ago
Hotel receptionists typically have a wide range of responsibilities, which can include:
- Greeting guests and answering questions about the property’s facilities, activities, services, and policies
- Contacting vendors to arrange for room service delivery or housekeeping services if needed
- Providing information about local attractions, events, and restaurants to guests
- Entering reservations into a computer system for guests who have made reservations online
- Reviewing guest check-in information, such as name, address, credit card number, and phone number
- Processing payments using a computer terminal or other device, such as a point of sale system or mobile app
- Booking reservations for guests, including room rates, room availability, and special requests
- Handling problems or complaints from guests, and resolving issues through interaction with staff members or by contacting higher-level managers
- Making sure that all guests check out properly by confirming their departure arrangements and settling their accounts with the hotel
**Salary**: ₹15,000.00 - ₹18,000.00 per month
Schedule:
- Day shift
- Night shift
Ability to commute/relocate:
- Zirakpur, Punjab: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- total work: 1 year (preferred)
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