Debt Recovery Agent

3 days ago

Kolkata, India R G Associates Full time

Urgent Requirement for tele-callers for SBI,HDFC & Kotak Mahindra Ltd.

Roles and responsibilities:

- Monitoring accounts to identify overdue payments.
- Make contact with existing clients and negotiate payment arrangements for payment of overdues.
- Keeping accurate records and reporting on collection activity.
- Manage recovery and collection of outstanding accounts by calling and meeting customers/ relevant personnel.
- Ensure deposits and banking of cash/cheque collected done as per process and timely fixed.
- Monitor accounts to identify outstanding debts.
- Investigate historical data for each debt or bill.
- Find and contact clients to ask about their overdue payments.
- Take actions to encourage timely debt payments.

Works with Internal teams and stakeholders wherever required for identifying and resolving issues involved with collections.

**Job Types**: Full-time, Part-time, Regular / Permanent, Contractual / Temporary

**Salary**: ₹12,000.00 - ₹450,000.00 per month

**Benefits**:

- Commuter assistance
- Flexible schedule

Schedule:

- Day shift
- Flexible shift
- Morning shift

Supplemental pay types:

- Commission pay

License/Certification:

- Debt Recovery Agent Certification from IIBF (required)

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